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Content management · Data processing
Ukraine Kherson, Ukraine
3627
 132  0
  • microsoft excel
  • Opencart
  • pipedrive

Social media marketing · Client management and CRM
Ukraine Cherkassy, Ukraine
We automate the routine with programs, free up your time, increase sales
2901
 23  0

SELECTION AND IMPLEMENTATION of CRM system (Kommo / amoCRM / Pipedrive / Key CRM) | license - Automation of business processes taking into account Kommo; - Integration of CRM with other services (Viber\Telegram|WA and others); - training employees to work with the Kommo system; - adjusting the portal to the needs of the company; - description of business processes, creation of visual schemes; - optimization of existing business processes; - integration of telephony with Kommo; - integration of sites with Kommo; - Integration of accounting systems and other services with Kommo; - Setting end-to-end analytics of sales channels; - Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel); - Customer support and technical support - Automation of business processes taking into account amoCRM; - Integration of CRM with other services (Viber\Telegram|WS and others); - training employees to work with the amoCRM system; - adjusting the portal to the needs of the company; - description of business processes, creation of visual schemes; - optimization of existing business processes; - integration of telephony with amoCRM; - integration of sites with amoCRM; - Integration of accounting systems and other services with amoCRM; - Setting end-to-end analytics of sales channels; - Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel); - Customer support and technical support - Automation of business processes taking into account Pipedrive; - Integration of CRM with other services (Viber\Telegram|WS and others); - training employees to work with the Pipedrive system; - adjusting the portal to the needs of the company; - description of business processes, creation of visual schemes; - optimization of existing business processes; - integration of telephony with Pipedrive; - integration of sites with amoCRM; - Integration of accounting systems and other services with Pipedrive; - Setting end-to-end analytics of sales channels; - Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel); - Customer support and technical support - Automation of business processes taking into account Key CRM; - Integration of CRM with other services (Viber\Telegram|WS and others); - training employees to work with the Key CRM system; - adjusting the portal to the needs of the company; - description of business processes, creation of visual schemes; - optimization of existing business processes; - integration of telephony with Key CRM; - integration of sites with Key CRM; - Integration of accounting systems and other services with Key CRM; - Setting end-to-end analytics of sales channels; - Digital - marketing (integration of advertising in search and social networks with the Kommo sales funnel); - Customer support and technical support Additionally: - Profitable purchase of Kommo licenses - Profitable purchase of amoCRM licenses - Profitable purchase of Pipidrive licenses - Profitable purchase of Key CRM licenses Kommo certified partner certified partner of amoCRM certified Pipedrive partner certified partner of Key CRM
  • Google Adwords
  • kommo
  • kommocrm
  • pipedrive
  • pipedrivecrm

Kostyantin — GS8888  
Client management and CRM · IP-telephony and VoIP
Ukraine Kharkiv, Ukraine
30 CRM implementation cases in 4 years in 10+ domains. Created more than 200 business processes on the Sensei BPM platform
1792
 17  0

Business Process Analyst. 3 years experience Automation of business processes in the sales department of any size I have built more than 300 sales business processes on the BPM platform Sensei 20+ amoCRM implementation cases in domains: Offline clothing store, Real estate agency, Education, Sports sections, Disinfection of premises, Trading, Mobile application for HoReCa, Design and renovation of the apartments, Wholesale and retail, Health care The average NPS (Net Promoter Score) of my projects is 9 out of 10 Skills — Conducting a brief (collection of requirements) — Designing a business process map — Elaboration of the logic of the Sensei service — Creation of IP telephony call distribution algorithms — Coordination of the logic of non-standard integrations — Writing technical specifications for development — Setting up the CRM system amoCRM — Sensei platform BPM setup — Testing system settings — Conducting training for sales managers — Conducting training for managers — Conducting an audit of the work of sales managers — Creation of the KPI table — Weekly collection of KPIs — Analysis of the KPI table — Recommendations for improving KPI indicators — The ability to decompose (decompose) a large task into several simple understandable sequential steps — Ability to plan — Ability to prioritize tasks — Ability to explain complex things in simple terms Education, trainings, courses 2005 - 2010 Kharkiv National University of Radio Electronics, Faculty of Radio Engineering, Master's Degree in Radio Communication Equipment, Broadcasting and Television 2020, Learning how to set up amoCRM using the amoSTART program from amoCRM 2020, Online course “The work of a manager in amoCRM” from amoAcademy on setting up amoCRM 2021, Learning to create business processes on the Sensei BPM platform 2021, Sipuni IP telephony implementation training 2021, Alexander Belin's online course "Business Analysis" from LABA 2021, Real Sales Department (ReOP) from Grebenuk Resulting. Building a sales department 2021, Online course "CRM-thinking" from Introvert 2022, Online English course 2022, Online course "Business Analysis" from the training center ITMINE I am an official certified partner and integrator of amoCRM and BPM platform Sensei I help small and medium businesses ✅ automate business processes ✅ increase sales ✅ increase profit ✅ improve the quality of customer service through the implementation of the CPM system and automation of business processes Sign up for a free analysis of the sales team (30 min) and find out ☑️ how to fix 100% of incoming requests ☑️ how to remember everything about each client ☑️ how to quickly process all incoming requests ☑️ how to communicate in different social networks. networks from one client card ☑️ how to spend 30% of working time not on routine, but on sales ☑️ how to increase repeat sales by 15-30% through automation ☑️ how to get more profit spending less time on it ☑️ how much will it cost to implement amoCRM in your business ⚠️My principle: Your managers sell, not waste time on routine
  • AMO
  • AMO CRM
  • crm amocrm
  • keycrm
  • pipedrive
  • sensei

Lead generation and sales · Customer support
Ukraine Kharkiv, Ukraine
1591
 16  0
  • keepincrm
  • keycrm
  • pipedrive
  • upwork

Lead generation and sales · Customer support
Ukraine Kyiv, Ukraine
Upwork | Linkedin | Automation | LeadGeneration | Appointment | BizDev | Sales
1258
 9  0

Summary Short Bio: Ph.D., Master's degree in HR. Master's degree in foreign languages. Rotary International member. Alumni at Nigel Ashford’s School (Stockholm, Sweden) and International Servant Leadership Academy (Portland,Oregon, USА). As a leader, I'm passionate about empowering my team to deliver exceptional results and drive revenue growth for the business. I specialize in developing and executing lead generation strategies that align with my clients’ company's goals and customer needs. With a strong focus on collaboration and data-driven decision-making, I foster a culture of continuous improvement and innovation. ----------------------------------------------------------------------------------------------------------------------------------------------- Experience Chief Marketing Officer EvaCodes Jan 2022 - Present (1 year 10 months) Challenges Lots of profiles and manual bidding High cost of leads Not bringing leads to sales Upwork is the only sales channel Lack of communication system and appointment setting Manual work and manual reporting and statistics for performance analysis Solutions Automation of Upwork work through the service optimization of the lead generation team from 12 to 2 people Optimization of lead costs by each niche Analysis of dashboards and results for each lead and direction Creating an outreach as an alternative lead generation channel. Setting up cold outreach 24/7 using VPS Separated appointment setting into a separate area with a responsible communication manager Automation of all processes of the cycle from lead generation to sales Results $300k+ in revenue from Upwork An automated bidding system with fewer people 50+ happened calls per month Optimization of the campaign budget to reach the cost per lead of $60. 10+ happened calls with outreach leads per month Automated interaction of Upwork, CRM, and calendly with the output of results to the meta-base dashboard Positive ROI on all channels and return on investment with profit. Services: Gigradar, Snov, Intercom, Linkedhelper, Waalaxy, Dripify, WeConnect, Upwork, Linkedin, Outscraper, Appolo, Pipedrive, Zapier, Metabase and others. The team under my management: 3 lead gens, 2 appointment setters, 2 researchers. ----------------------------------------------------------------------------------------------------------------------------------------------- Lead generation and Sales, BDM My Infinity Games Jan 2022 - Aug 2023 (1 year 8 months) We are a group of talented professionals united into one young team in the field of games, web/mobile/art services avoiding big companies’ bureaucracy. Challenges Creating lead generation processes for a new game development company Lack of a team Small start-up budgets Solutions I focused on two channels - Upwork and LinkedIn Automated processes that would compensate for the lack of a team Minimized costs through proper targeting Results Launched lead generation and sales Got new customers Returned investments into lead generation Automated processes ----------------------------------------------------------------------------------------------------------------------------------------------- Business Development Specialist Piligrim IT Jan 2022 - Aug 2023 (1 year 8 months) Piligrim IT is a Ukrainian software development company that provides a quality product in a short time in the most popular areas. Challenges Creating lead generation processes for a new outstaffing company Lack of a team Small startup budgets Solutions Focused on upselling and linking Minimize costs through proper targeting Results Got new customers Returned investments into lead generation ----------------------------------------------------------------------------------------------------------------------------------------------- Lead generation and Sales ImaginusVR: 3D/VR/AR solutions, 3D models and visualizations, animations, NFT 2021 - Dec 2021 (1 year) Resolving all issues, and communicating with employees, partner companies, and others. Live and write communication on behalf of the CEO to ensure the implementation of work processes. Contractor management and project participation. Networking and searching for CEO partners in the USA, establishing communication and acquaintance with CEO. Lead generation and sales. Representation of the company at all levels. Maintaining and filling the calendar, and preparing drafts of presentations and speeches, texts, and scripts. Keeping accounts in social networks and maintaining company accounts and writing expert articles. ----------------------------------------------------------------------------------------------------------------------------------------------- Sales And Marketing Specialist MagazynOnline 2020 - 2021 (1 year) Created and made a profitable e-commerce project of a small store aimed at the audience of small towns and communities of Ukraine. Fully provided: legal and accounting model, marketing and advertising. Created a sales department, marketing and reporting system. Chief Executive Officer Одісей - Розумний турагент 2011 - 2020 (9 years) Field of activity: travel organization. For 10 years he brought the project from scratch to a good, successful boutique company for international tourism. Business Development Manager CAC Corporation 2010 - 2011 (1 year) ----------------------------------------------------------------------------------------------------------------------------------------------- Education ----------------------------------------------------------------------------------------------------------------------------------------------- National Pedagogical Dragomanov University Doctor of Philosophy - PhD, Political Communication 2010 - 2015 Regional Management Academy Master's degree, HR and business 2010 - 2015 Kyiv National Linguistic University Master's degree, Foreign Languages and Literatures, General 2005 - 2010 ----------------------------------------------------------------------------------------------------------------------------------------------- Licenses & Certifications ----------------------------------------------------------------------------------------------------------------------------------------------- Top Rated Specialist in Leadgeneration and Sales - Freelancehunt.com https://freelancehunt.com/freelancer/kravtsenyuk.html B2B Sales in IT Course - Sales Talk ----------------------------------------------------------------------------------------------------------------------------------------------- Languages Fluent/Advanced: English Native or bilingual proficiency: Ukrainian, Polish Intermediate: German Pre-Intermediate: Latin, Gothic ----------------------------------------------------------------------------------------------------------------------------------------------- Projects bereklamosnegerai.lt. . .... . .[Upwork, Linkedin, Sales, Calls, SEO, SMM] piligrim.pro. . . . . . . . . . ......... [Upwork, Linkedin, Sales, Calls, Interviews, Outstaffing, Content strategy] evacodes.com. . . . . . . . . . . . . . . [Sales, Calls, Interviews, Outstaffing, Intercom, Expandi, Zapier, Upwork, Linkedin] imaginusvr.com . . . . . . . . . . . . .[Leadgeneration, Sales, Upwork, Linkedin] odisej2012.com . . . . . . . . . . . . .[HTML, CSS, PHP, Wordpress, JS] lifestylemedia.biz . . . . . . . . ... [HTML, CSS, Adsense, Google Analytics, JS] magazynonline.com . . . . . .... [HTML, CSS, E-commerce, Google Ads, JS] Italy.odisej2012.com . . . ... . . [HTML, CSS, Javascript, Google Forms, JS] FromUa.ae . . . . . . . . . . . . . . . . . [Facebook Ads, SEO, SMM, PPC] Radius Dent . . . . . . . . . . . . . . . . [Facebook Ads, SEO, SMM, content] Avtoklassica Retro Car Shop . . . [Facebook Ads, SEO, SMM, content] https://www.pray4ukraine.world [Support, NFT, Blockchain] https://neskoromnayadigital.com [Upwork, Linkedin, Leadgeneration, Sales, Assistance] https://myinfinity.games . . . . [Upwork, Linkedin, Sales, Calls, BDM] https://valkyrie.wtf . . . . [Upwork, Linkedin, Sales, Calls, BDM] Skills: Expandi · Sales & Marketing · Appointment Scheduling · Setting Appointments · Mail · Zapier · Intercom · Customer Relationship Management (CRM) · Blockchain · Direct Sales · Start-ups · Upwork · Linkedin Marketing · Cold Calling · Leadgeneration · New Business Development · Marketing Sales & Marketing · Product Development · Leadership Development · Staff Development · Sales Processes · Presales · Strategic Planning · Upwork · Linkedin Marketing · Direct Mail · Cold Calling · Leadgeneration · New Business Development · Business Development · Sales · Marketing Strategy ----------------------------------------------------------------------------------------------------------------------------------------------- Workshops and training 1) Udemy "Sales Greatest Closing Techniques Close Like A Machine Tutorial" - 2022. 2) Udemy "The blockchain and cryptocurrencies, NFT" - 2022. 3) HTML/CSS/Photoshop/SEO/SMM IT Course 2020-2021 | Kyiv, Ukraine 4) «Servant Leadership Program» Co-Serve International, USA 2009-2010 | USA 5) Young Leaders Forum Solidarity Express 2008 | Krakow/Warsaw, Poland 6) Python Fundamentals by Udemy - 2022. ----------------------------------------------------------------------------------------------------------------------------------------------- Soft skills Communicable Responsible, punctual, stress-resistant Fast learner Stoic philosophy fun Team player

Client management and CRM · Project management
Ukraine Lvov, Ukraine
638
 1  0
  • keycrm
  • odoo
  • perfectum
  • pipedrive

Client management and CRM · Business consulting
Ukraine Kyiv, Ukraine
614
  • Bitrix
  • pipedrive
  • poster

Client management and CRM · Consulting
Ukraine Chernigov, Ukraine
537
  • asana
  • hubspot
  • integromat
  • make
  • pipedrive
  • Zapier

Client management and CRM
Ukraine Odessa, Ukraine
440
 3  0
  • CRM Bitrix-24
  • pipedrive
  • pipedrivecrm

Client management and CRM · Project management
Ukraine Odessa, Ukraine
418
 4  0
  • pipedrive
  • pipedrivecrm