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Service rules

Freelancehunt.com Regulations of Use

1. MAIN PROVISIONS

1.1. The rules of Freelancehunt determine the conditions, rules and procedure for the provision by Freelancehunt of electronic services to the Users consisting in the possibility to post advertisements and their search on the Service Freelancehunt.com, the rules to provide other additional services specified in these rules of use Freelancehunt, as well as the rules of access and use of the Service Freelancehunt.com.

1.2. By accepting these Freelancehunt Terms of Use, the User agrees and accepts the fact that these Freelancehunt Terms of Use define not only the rights and obligations of Users in relation to the Administrator, but also directly create rights and obligations between the Customer and the Contractor, including the Contractor's responsibility in relation to the Customer for the quality and manner of the Work, excluding the Administrator's responsibility in this regard.

1.3. Freelancehunt.com is available at https://freelancehunt.com. The condition for access to the functionality of Freelancehunt.com Service is the use of a device with an Internet connection, in accordance with the technical requirements set out in paragraph 4 of the Terms of Use.

1.4. These Freelancehunt Terms of Use are available on the Service at all times so that Users may retrieve, reproduce and record their content by printing or storing it in a medium at any time.

1.5. Any information, requests or questions for which no form of communication is specified in the Freelancehunt Terms of Use should be sent to Freelancehunt's email address: [email protected]

2. DEFINITIONS

The terms used in these Freelancehunt Terms of Use, regardless of their number, have the following definitions:

2.1. The Regulations — these Rules of Service Freelancehunt posted on the Service: https://freelancehunt.com, which is a standard contract (agreement) between the User and the Administrator of the Service.

2.2. Administrator/Freelancehunt is a legal entity providing the services specified in these Regulations to Users, in particular providing Users access to the Service to ensure safe contact between the Users and execution of transactions between Users, Freelancehunt SP. Z.O.O., legal address: ul. Plac Solny 14/3, 50-062 Wrocław, registered under NIP number: 8971910915, REGON: 522875480, registered in the Entrepreneurs Register kept by the Wrocław Fabryny District Court, VI Commercial Section of the National Court Register under KRS number: 0000988109; e-mail address: [email protected].

2.3. Service — a set of software and hardware tools belonging to the Internet domain https://freelancehunt.com that provides interaction between the Users.

2.4. Project — the effect of the Project produced by the Contractor as a result of accepting an Order for implementation, in accordance with the content of the Announcement.

2.5. Consumer — an individual concluding a contract on the Service, the subject matter of which is not directly related to his business or professional activities.

2.6. Safe — is a set of software and hardware that allows Users to interact securely with each other, available on the Internet at https://freelancehunt.com and consists in the payment of the insurance payment by the Customer to the account of the Administrator for the future remuneration of the Contractor. Secured funds shall be paid to the Contractor in case of the Customer's consent or in other cases specified in paragraph 13 of the Rules, for the proper performance of the Work.

2.7. The User is an individual over 18 years of age with full legal capacity, carrying out entrepreneurial activities, a legal entity or an organizational unit which is not a legal person and has legal capacity according to the law, which created an account on the Service in the manner prescribed by the Regulations.

2.8. Client — a User of the Service who has registered an Account for the purpose of searching for a Contractor to perform a certain Project.

2.9. Contractor/Freelancer means the User of the Service who performs the Work specified in the Announcement or who provides, through the Service, the opportunity to perform a specific Project.

2.10. Registration — a sequence of actions required to create an Account, including but not limited to filling out a form containing the following data: First Name, Last Name, E-mail, TAX ID, Phone Number, Country, City, Address, Date of Birth and Photo.

2.11. Project — the scope of work proposed by the Client in the Announcement, which may include, but is not limited to, software development, design, artistic, marketing, advertising, publishing and other works/services aimed at the creation of intellectual rights in literature, art, photography, Internet technologies, programming, etc., and as works/services that are not subject to intellectual property rights.

2.12. Announcement — information published on the Service by the Client for a potential Contractor interested in implementing this Project, containing information about what the Contractor must perform as part of this Project.

2.13. Account is the part of the Service assigned to the User identified by e-mail address or cell phone number, which is created after Registration for the Service and acceptance of the Regulations, and through which the User can perform certain actions on the Service.

2.14. Profile — a personal card available on the Service that contains information about the Contractor (photo, name, surname, place of residence), information about the skills, qualifications and the field of activity of the Contractor, information about the completed Projects and Received Feedback.

2.15. Project Workspace — a part of the Service, which stores the archive of work on the Project, including: correspondence between the Client and the Contractor about the details of the Project, the progress of the Project, the exchange of files necessary for the implementation of the Project, the results of work on the Project, complaints to the Administrator, etc.

2.16. Services — services provided by Freelancehunt within the Service, described in paragraph 3 of the Rules.

2.17. Contract — the contract for a particular job concluded between Freelancehunt and the Client and between Freelancehunt and the Contractor, on the terms agreed between the Client and the Contractor in the Project Workspace by clicking on «Accept Terms».

2.18. Electronic Services Agreement — execution of the service without simultaneous presence of the parties (remotely), by transmitting data at the User's individual request, sent and received using electronic processing devices, including digital compression, and data storage, fully broadcast, received or transmitted using the telecommunications network.

2.19. Feedback — a subjective evaluation in the form of a rating and a comment made by the User to another User after the completion of the Project.

2.20. Dispute — the process of each party (User) defending its opinion, the clash of opinions and attempts to change the opponent's mind, arising from the lack of agreement between the Users regarding the acceptance of the Project.

2.21. PaySlip — a document that Freelancehunt provides to the Contractors upon completion and approval of the Project by the Client, indicating the amount of the Contractor's remuneration and the amounts deducted in accordance with paragraph 10.1. of the Regulations.

2.22. Proforma — the document defining the amount of the insurance payment to be paid before the beginning of work on the Project.

2.23. Invoice — a financial document issued by Freelancehunt for the Client, confirming the costs of performing the Project by the Contractor, through the Service.

2.24. Personal Data — the information entered by the User, collected by the Administrator during the registration of the Account on the Service and during its use, which constitutes personal data within the meaning of Regulation (EC) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Regulation on Data Protection).

2.25. Technical downtime is a temporary shutdown of all or part of the functionality of the Service due to the failure of the Service, including the servers of the Service, or due to the need to maintain these servers or to upgrade or rebuild the Service, during which it is not possible to use all or selected services;

2.26. Force Majeure means an external event which the User and the Administrator could not have foreseen and which they could not have prevented, preventing the use of the Service in whole or in part, permanently or for a specified period, which the User or the Administrator could not prevent with due care and which was not the result of errors or negligence of the User or the Administrator, affected by its work.

2.27. Device — is an electronic device (computer, tablet or smartphone) that allows the User to use the Service.

2.28. Policy of fair cooperation — a policy aimed at ensuring quality and prompt placement of information (orders, offers, etc.), proper performance of mutual obligations, protection of the rights and interests of the Parties. The Client and/or the Contractor shall not be entitled to use the Service for any other purposes, including the transfer, collection and search for contact and/or payment data of users, search for offers and execution of orders outside the Service.

3. GENERAL TERMS OF USE

3.1. Freelancehunt provides paid services to Users through the Service, consisting in allowing Users to use the Service for safe interaction of Users, including: the ability to register an Account, placing Advertisements on the Service by Clients, the Client's choice of Freelancer to perform a specific Project, registration of the Project in the Project Workspace, the payment of compensation by the Administrator for the implementation of the Project through the Service, and other additional services as specified in these Regulations and in Appendix No. 1 to the Regulations.

3.2. Freelancehunt allows Users to implement Projects by providing access to the Service under the terms and conditions set forth in these Regulations by interacting securely with each other.

3.3. To use the Service, Users must read these Regulations and the Privacy Policy and accept their provisions by submitting an application in electronic form, by selecting the appropriate item («checkbox») when registering. Viewing freelancer profiles is free and does not require registration.

3.4. Acceptance of the conditions specified in paragraph 3.3 above determines the possibility of effective completion of the Registration process and the conclusion of the Agreement with the Administrator for the provision of electronic services on the Service Freelancehunt, based on which the User can use the Service under the established conditions of the Regulations.

3.5. Freelancehunt is not liable for the actions of Users on the Service or for the improper performance or non-performance of their obligations under this Agreement, for the submission by Users of false or incomplete information in the Announcement or Project, or for the consequences of the actions of Users and third parties in violation of the Regulations.

3.6. Freelancehunt is not responsible for the truthfulness or accuracy of the information provided by Users, or for the ability of Users to enter into and perform the Agreement.

3.7. Freelancehunt is not responsible for failures, including failures of the Service caused by force majeure, unauthorized actions of third parties or incompatibility of the Service with the technical infrastructure of the User.

3.8. Freelancehunt is not responsible for technical problems or technical limitations in the User's computer or mobile equipment that prevent the User from using the Service.

3.9. Freelancehunt is not liable for infringement of third party rights or damage to third parties resulting from or in connection with the activity carried out by the User, in particular if the Users violate copyright or other intellectual property rights of a third party.

3.10. Freelancehunt reserves the right to delete an Announcement or Project or block an Account if the User violates the Regulations, including but not limited to the provisions contained in Section 5 of these Regulations, and if Freelancehunt receives a significant number of complaints about that User from other users of the service.

3.11. Creating an Account on the Service requires the User to accept the Regulations and the Privacy Policy and fill out the appropriate form.

3.12. The User is responsible for the published content (including photos) and guarantees that they correspond to reality and the law, and their publication does not violate the Regulations, the rights of the Administrator or third parties, including copyrights and rights in the field of processing personal data. The Administrator does not permanently monitor the content published on the Service, but reacts to the received notifications about the published content. The Administrator is not responsible for the actions of Users, in particular for the truthfulness, reliability and compliance with the law of the content published by them.

3.13. The Administrator collects and processes personal data provided by Users in accordance with applicable law and in accordance with the Privacy Policy, the content of which is attached in Appendix 4 to the Regulations.

3.14. In connection with the operation of the Service, the personal data of Users is subject to automated processing of personal data, including profiling. Such data processing processes may result in automated decisions affecting the position of Users. The principles of automated processing and their expected consequences are described in Section 8 of the Privacy Policy.

3.15. The downloading or use of any amount of information, data or materials available on the Service requires the Administrator's consent each time and may not violate the provisions of the Regulations and the law, as well as the interests of the Administrator and Users. Any aggregation and processing of data and other information available on the Service for the purpose of its further disclosure to third parties as part of other Services and off the Internet is prohibited. It is also prohibited to use the markup of the Service, including distinctive graphic elements, without the prior written consent of the Administration.

4. TECHNICAL REQUIREMENTS. TECHNICAL INTERRUPTION

4.1. In order to use the Service, including viewing the Service, you need:

4.1.1. Possession of a Device with Internet access and a web browser in Internet Explorer version 11.0 or newer; Mozilla Firefox version 57.0 or newer; or Google Chrome version 62.0 or later.

4.1.2. Activation of the system Account of the Service.

4.2. The Administrator is not responsible for any problems resulting from the use of Devices or operating systems that do not meet the requirements described in this Section, in particular for the resulting incorrect operation of the Service.

4.3. The Administrator will make every effort to ensure that access through the Service to data from the servers of the Service was possible 24 hours a day and 7 days a week, which does not exclude the right of the Administrator to a Technical break and temporary restriction or disabling of all or part of the above access.

4.4. In case of necessity of the Technical interruption, the Administrator will inform about the expected date and duration of the Technical interruption in the message sent to the e-mail indicated during the registration of the account.

5. YOUR RIGHTS AND OBLIGATIONS

5.1. In addition to other obligations set forth in the Regulations, the User shall

5.1.1. Use the Service according to the laws of the country of the Administrator's location and the provisions of the Regulations.

5.1.2. Inform the Administrator of any defects in the Service.

5.1.3. Not interfere with the databases available through the Service.

5.1.4. Not modify for any purpose the Service, trademarks, descriptions, and other data and intellectual property rights contained in the Service.

5.1.5. Use the services offered by the Administrator in such a way that it was not inconvenient for other Users and for the Administrator, respecting their personal rights and all the rights to which they are entitled.

5.1.6. Not take any actions aimed at circumventing security measures or disrupting the stability and functionality of the authorized servers or software of the Service.

5.1.7. Use any content posted on the Service only for personal or commercial purposes. Any other use of content is allowed only with the explicit consent of an authorized person.

5.1.8. Not to post content or statements of advertising or commercial nature that violate the rules of good manners or a good image of the Administrator or the Service.

5.1.9. Use personal data of Users for purposes other than those specified in the Regulations.

5.2. In addition, the User in connection with the use of the Service undertakes not to undertake (or encourage, order other Users to undertake) any actions that are illegal, false, harmful or violate the policy of fair cooperation. In particular, in connection with the use of the Service is prohibited:

5.2.1. Publishing inappropriate content through the Service, including:

5.2.1.1. Explicit and disguised advertising of third-party sites, including referral links and links to similar Services.

5.2.1.2. Quick money advertising.

5.2.1.3. Any messages or announcements related to obtaining illegal income, including income by fraudulent means.

5.2.1.4. Any messages and announcements containing information about illegal trafficking in narcotic drugs, psychotropic substances, their analogues and precursors.

5.2.1.5. Containing obscene language.

5.2.1.6. Provoking conflicts based on political, racial, religious, national or other enmity.

5.2.1.7. Express unreasonable preference in the Announcement or the Project.

5.2.1.8. Unlawfully discriminate against any other person.

5.2.1.9. Inciting or encouraging others to be violent.

5.2.1.10. Publishing personal data or other confidential personal data of another person.

5.2.1.11. Spamming (sending personal messages) other Users with offers or invitations.

5.2.1.12. Requests to give or receive bribes or payments for anything other than project.

5.2.1.13. Containing a request to perform a project on a pro bono basis — it is prohibited to ask Freelancers to perform a project for a small fee or no fee within the Announcement.

5.2.1.14. Containing requests for payment for submitting a Proposal.

5.2.1.15. Offering or accepting fake services to improve Feedbacks or a User's rating (creating Feedbacks).

5.2.1.16. Forcing other Users to take certain actions or inactions that threaten to cause a negative Feedback.

5.2.1.17. Violation of the rights of copyright holders.

5.2.1.18. Untargeted advertising information sent in personal messages.

5.2.1.19. Advertisements for sale of any goods and services.

5.2.1.20. Projects with a significantly smaller budget than similar Projects.

5.2.1.21. Projects, the payment for which is only a Feedback.

5.2.1.22. Projects that are not relevant to the Service specialization.

5.2.1.23. Projects completed ex post facto and opened for the purpose of increasing the User's rating.

5.2.1.24. Projects involving free tests, which are different for certain Performers.

5.2.1.25. Projects related to writing or publishing feedbacks about products or services.

5.2.1.26. Projects involving the purchase of likes or reposts on social networks;

5.2.1.27. Projects related to seeking sponsors for promotions, raffles or similar events.

5.2.1.28. Projects created to collect contact data of the Performers.

5.2.1.29. Projects designed to attract multi-level marketing and pyramid schemes.

5.2.1.30. Projects in which a task has already been performed as part of another Project already placed on the Service (mediation).

5.2.1.31. Projects related to maintaining, buying, selling or renting accounts on external services.

5.2.1.32. Projects and rates related to taking examinations, performing tests and laboratory work, taking tests for third parties, and developing essays, diplomas, theses, dissertations, and term papers.

5.2.1.33. Projects related to medical writing.

5.2.1.34. Projects with contact information in their descriptions.

5.2.1.35. Proposals whose text contains an amount different from the value specified in the «Cost of project» field.

5.2.1.36. Proposals, the text of which contains the User's contact information.

5.2.1.37. Proposals containing project conditions that differ significantly from the proposals of other Contractors in the current or similar Projects.

5.2.1.38. Proposals, the text of which includes the work done on the Project, in the form of an attachment, reference or otherwise.

5.2.1.39. Proposals where there is a requirement (request) to provide contact information.

5.2.1.40. Public profile page contact data, and links to third-party websites, if the main purpose of their creation is to provide personal data or when going to them immediately displays the User's personal data.

5.2.1.41. Projects related to permanent remote work and office work.

5.2.1.42. Projects and work proposals related to the provision of intimate services, and the production, broadcasting or rebroadcasting of erotic, pornographic photo, video and audio materials.

5.2.1.43. Projects associated with the activities of religious sects, as well as the provision of occult services.

5.2.1.44. Projects and offers of work for earning by means of webcams, chat rooms and forums, if their activity contradicts to the valid legislation of European Union.

5.2.1.45. Projects, the description of which does not contain detailed information about the functional responsibilities and/or tasks.

5.2.1.46. Projects related to the performance of work or provision of services in the field of pandering.

5.2.1.47. Commercial offers for certain pre-selected Performers through the publication of Public Projects.

5.2.2. Performing misleading and fraudulent activities through the Service, in particular, false representation of the User, their experience, skills or professional qualifications, or other persons, including:

5.2.2.1. Providing false information about their experience, skills or professional qualifications.

5.2.2.2. Passing off any part of another person's profile or personality as his own.

5.2.2.3. Using a Profile picture that does not represent the User or falsely represents the User's identity or indicates that the User is another person.

5.2.2.4. Impersonating another person or falsely attributing statements to any person or entity, including a representative of Freelancehunt.

5.2.2.5. Allowing another person to use the Account in a manner that is misleading to other Users.

5.2.2.6. Falsely stating that a particular freelancer will perform the specified project when in fact that project is being performed by another freelancer, including making an offer on behalf of a freelancer who is unable or unwilling to perform the project.

5.2.2.7. To order the service without intention or actual payment in exchange for the service.

5.2.3. In addition to other rights specified in the Regulations, the User has the right:

5.2.3.1. Uninterrupted access to the Service in compliance with the Regulations.

5.2.3.2. To conduct evaluations after the use of the Service.

5.2.3.3. To cancel the signed Agreement within 14 days from the date of its conclusion, subject to the provisions of the Regulations.

6. ADMINISTRATOR'S RIGHTS AND OBLIGATIONS

6.1. In addition to other obligations specified in the Regulations, the Administrator is obliged to provide access to the Service at the time specified in the Regulations, except for the reasons described in the Regulations.

6.2. In addition to other rights specified in the Regulations, the Administrator has the right to

6.2.1. Temporarily, short-term suspension of support of the Service in connection with maintenance works or modification of the Service or in connection with force-majeure circumstances.

6.2.2. Send technical messages to the User's e-mail address, related to the functioning and implementation of the Service and new functionalities of the Service.

6.2.3. Block the Account of the Users whose actions or failure to act violate the provisions of the general applicable law or the Regulations, including, in particular, the provisions contained in Chapter 5 of these Regulations.

6.3. If the User's account is blocked in accordance with the provisions of these Regulations, all information published by such User shall automatically be deemed invalid.

7. REGISTRATION OF ACCOUNT ON THE SERVICE

7.1. In order for the User to use all the functionalities of the Service, it is required to register for the Service.

7.2. For legal entities and organizational units which are not legal entities, the registration and any further actions on the Site may be carried out only by the person duly authorized by the legal entity or organizational unit.

7.3. Registration takes place by filling out the electronic form provided by the Administrator on the Service, accepting the Regulations and the Privacy Policy. The user is obliged to provide in the form the data corresponding to reality.

7.4. After the User correctly completes the registration form, a message will be sent to the phone number specified in it with a code confirming the activation of the Account.

7.5. Activation of the Account by the User and acceptance of the Regulations and Privacy Policy is tantamount to an agreement between the User and the Administrator for the provision of electronic services within the Service Freelancehunt on the terms of these Regulations. The agreement is concluded by confirming the activation of the Account, made after entering the number which the user will receive by SMS to the specified phone number.

7.6. The activation of the Account on the Service makes some of the User's data available on publicly accessible pages of the Service. The Administrator may require the data entered on the Service to be documented by the User.

7.7. Within the Service, Users may upload files they have added, including photos and other materials. At a minimum, the User's name, city, country is displayed and publicly available on the Service. The User is forbidden to delete the data specified in this paragraph when using the Service Freelancehunt, as well as to provide incomplete or unreliable data.

7.8. In case of any changes to the User's data provided during Registration, the User must immediately update them using the appropriate form available on the Service.

7.9. The User is responsible for the truthfulness and accuracy of the profile, the Announcements and any information they publish on the Service.

7.10. After the registration of the Account by the User, he can add other types of Accounts (not more than one Customer's account and one Provider's account), to register again with another login, with specified phone numbers or e-mail address of the existing Account. Specified phone numbers and email addresses may be the same for both types of Accounts.

7.11. The Administrator provides an opportunity to choose a language of the Service from those available on the Service. In this case all information will be displayed in the language selected by the User. The Administrator is not responsible for any inconsistencies arising from the translation and automatic translation.

7.12. By registering an Account to use the Service, the User must complete the data in the User's Account, which means that if the Contract between the Client and the Contractor is concluded, the User agrees to transfer this data to other Users.

7.13. The Freelancer's profiles are visible on the Service to the Users viewing the Service without the need to register, including data about the Freelancer, including: name, photo, place of residence (city and country), information about the field of work performed, completed projects, feedback received, skills and qualifications.

7.14. User agrees not to provide false or misleading information about your identity or location, skills or services you provide, and you agree to correct any information that is or becomes false or misleading. Freelancehunt reserves the right to block or remove your account or access to the Service to anyone who provides false, inaccurate or incomplete information in creating or maintaining an account.

8. AD PLACEMENT

8.1. Publication of the Announcement requires an active Client Account.

8.2. The Client shall be solely responsible for the validity of the Advertisement and for including all relevant information relating to the Contractors concerned, including any errors or inaccuracies in the description of the Advertisement.

8.3. The contents of the Announcement shall be complete and exhaustive, including all information required by the Contractors, in particular specifying the Contractors to whom the Announcement is addressed, a detailed description of the Projects to be performed, including their necessary attributes or criteria according to which the work will be assessed.

8.4. Posted Announcements may not contain content that violates generally applicable laws or good manners. The content of the Announcement may not mislead other Users, in particular with regard to the nature and properties of the Project that are the subject of the Announcement.

8.5. By posting the Announcement on the Service, the Client agrees that he will use the Safe service if the Contractor concludes an Agreement with him.

8.6. Publication of the Announcement shall be terminated in the following cases:

8.6.1. When the Client chooses the Freelancer.

8.6.2. Upon expiry of the deadline set by the Client for publication of the Advertisement.

8.6.3. In case of early termination of publication of the Announcement by the Client.

8.6.4. In case of removal or blocking of the Announcement by the Administrator due to violation of these Rules.

8.6.5. In the event of early termination of publication of the Advertisement by the Client.

9. PROJECT IMPLEMENTATION

9.1. After posting the Announcement on the Service, interested Freelancers may propose to the Client the implementation of the Project specified in the Announcement, using the appropriate tool available on the Service.

9.2. The Client may contact a Freelancer to ask him to do his Project through the «Find a Freelancer» tab, which contains the Profiles of all Freelancers.

9.3. The Freelancer may contact the Client to ask him to do this Project by selecting the Announcement and sending a message.

9.4. Once the Client has selected the Contractor to carry out the Project, they shall agree on the terms of the Project in the Project Workspace, including but not limited to the essential characteristics of the Project, the timing of completion of the Project, and the remuneration for the performance of the Project.

9.5. Once the terms of the Project have been agreed upon between the Client and the Contractor, Users accept the terms by clicking the «Accept the Terms» button. The final terms of cooperation will be recorded in a separate, electronic Agreement.

9.6. From the moment defined in accordance with clause 9.5 of the Regulations above, the terms of the Project implementation are considered as agreed and approved. Amendments and additions to the conditions of the Project implementation after its approval are possible only by mutual consent of the Client and the Contractor in the Workspace of the Project within the established budget.

9.7. After the conclusion of the Contract, the Administrator sends the Proforma to the Client, after which the Customer pays the Project, the insurance payment, to the account of Freelancehunt using the Safe Deposit Box service in a convenient way.

9.8. Depending on the Client's country, the following methods of payment for the Project may be available to him:

9.8.1. Card payment — i.e. payment by bank transfer with the help of plastic bank cards.

9.8.2. Payment by bank transfer — i.e. transfer of funds from the Client's bank account to Freelancehunt's bank account.

9.8.3. Payment through Blik, Pay-by-link, Apple Pay, Google Pay.

9.8.4. For the Client from the European Union: SEPA — i.e. transfer in EUR between the countries of the European Union. SEPA transfer shall be made to the IBAN account number.

9.8.5. For Clients from outside the European Union: SWIFT — i.e. the international, interbank system for transferring information and making payments. The SWIFT system of money transfers allows making money transfers abroad to any country of the world for individuals and legal entities.

9.8.6. For the Client residing in Poland: standard bank transfer to Freelancehunt account.

9.9. The Client consents to the charging of any additional bank fees associated with making payments for the implementation of the Project. The provider of the Online Payments service on the Website is ING Bank Śląski S.A.

9.10. As soon as the funds are credited to Freelancehunt's account in the amount agreed in the terms of the Project as an insurance payment, the Contractor shall be informed of the security of the funds for the implementation of the Project, and from that moment he shall proceed with the implementation of the Project within the deadlines previously agreed with the Client.

9.11. If the subject of the Agreement should be a work within the meaning of the Copyright and Related Rights Act, the Freelancer who is a Polish tax resident, i.e. is subject to unlimited tax liability in the Republic of Poland within the meaning of Section 3 Paragraph 1 of the Personal Income Tax Act and the relevant double taxation treaties, must, by selecting the appropriate option on the Service, indicate whether, in connection with the performance of the Contract, he is entitled to apply a 50% tax deduction for income under Section 22 Paragraph 9.3 Personal Income Tax Law, with the proviso that:

9.11.1. If the Freelancer confirms that he is entitled to apply 50% deductible expenses and, in the opinion of the Administrator, the Project performed by the Freelancer does not entitle him to apply 50% deductible expenses in connection with the Project, the Administrator shall charge an advance income tax in the amount determined in accordance with the relevant regulations and inform the Freelancer accordingly.

9.11.2. In the event that the Freelancer confirms that it is entitled to apply the expenses referred to in paragraph 9.11 and the Administrator pays the advance income tax, including 50% of the expenses not subject to taxation, and it is discovered in the course of subsequent activity that the Freelancer was not entitled to apply deductible income in this amount, the Freelancer shall be obligated to return the overpayment to the Administrator and compensate any damages caused by the Freelancer providing a false statement.

9.12. By accepting these Regulations, the Freelancer releases the Administrator from any liability arising from the failure to perform or improper performance of the Work with respect to the Client and undertakes that the Client will not bring any claims against the Administrator in this respect.

9.13. The Administrator may cancel the conclusion of the Project upon the application of the User concerned before the actual reservation of funds for the Project in accordance with paragraph 9.7 of the Regulations above.

9.14. Upon completion of the Project, the Contractor shall submit to the Client the result of the completed Project (Projects) in the Project Workspace.

9.15. The Client accepts the completed Work within three (3) working days of receipt of the Project from the Contractor using the «Project Completed» button or refuses to accept it if, in its opinion, it has been completed contrary to the contract using the «Project Not Completed» button.

9.16. The acceptance or absence of any decision by the Client within the period specified in paragraph 9.15 of the Regulations above means the recognition of the correctness of the Project and is equal in legal terms to the acceptance of the completed Project.

9.17. When the Project is approved by the button «Project completed», the Client proceeds to the page for writing a positive Feedback. On this page the Client confirms in the Feedback that the Project has been duly completed in full.

9.18. Publication of the positive Feedback by the Client is the basis for payment for the Project performed by the Contractor.

9.19. After selecting the option «Project not completed», the Client goes to the page of writing a negative Feedback. After writing and submitting a negative Feedback, the Contractor has three (3) working days to submit a request for arbitration as described in Chapter 10 of these Rules. The request is made by means of the button «Send Request for Arbitration» in the Workspace of the Project.

9.20. The Contractor's leaving a negative Feedback unanswered within the period specified in clause 9.16 of the Regulations is tantamount to acknowledging the Feedback as accepted by the Contractor. Therefore, the Contractor acknowledges and accepts that the quality of the work performed by it has been recognized by the Client as unsatisfactory. The Client's refusal to accept the results of the completed work shall be legitimate, and the Administrator reserves the right to make the final decision based on the analysis of the materials of the Project Workspace.

9.21. If the deadline for the Project has expired, but the Client and the Contractor have explicitly agreed to continue work on the Project, the Client shall use the option «Project completed» at the time of acceptance of the results of the Project at the end of an additional agreed period between the Client and the Contractor.

9.22. If upon the expiry of the Project implementation period agreed upon by the Client and the Contractor, the Contractor shall provide the result of the work in the Project Workspace and the Client does not confirm its completion or does not contact the Administrator within 3 (three) working days, the Administrator shall have the right to unilaterally close the Project and transfer the insurance payment to the Contractor.

10. PAYMENT OF FUNDS TO THE CONTRACTOR

10.1. Upon the Client's acceptance of the completed Project or upon its acceptance by the Client in accordance with paragraph 9 above, Freelancehunt shall pay to the Contractor the amount of remuneration reserved by the Client for the performance of the Work, less

10.1.1. The amount of the commission to the Administrator for the provision of the services referred to in these Regulations, as a result of the implementation of a particular Project between the Client and the Contractor through the Service at the rate of 9%.

10.1.2. In case of the Contractor being a resident of Poland: income tax at the rate of 12% of the income received in accordance with Section 10.2 below.

10.2. The Contractor who is a resident of Poland shall be entitled to reduce the income tax by granting to the Client a license upon completion of the Work under the conditions set forth below (the «LICENSE»). In the event that the Work performed does not meet the requirements of the license, Freelancehunt will be entitled to calculate the standard rate of tax on remuneration payable from the Contractor's funds. Contractor agrees to submit its data to the appropriate tax authorities for the purpose of calculating income tax.

10.3. In the case of the Contractors who are not residents of Poland, the calculation of the remuneration due will be based on the relevant regulations, including international agreements. If permitted by certain regulations, the Contractor will receive the gross amount of remuneration and will be liable for the payment of public law fees in accordance with the applicable regulations of his country.

10.4. Users consent to the Administrator sending personal income tax information or any other tax returns or information required by applicable law by electronic means to the email address provided when registering for an account or on the Freelancehunt Service.

10.5. The amount of the payment, less commissions and public law obligations, specified in paragraph 10.1 of the Regulations above, is available for payment to the Contractor after the successful completion of the Project in the tab «My finances» in the Contractor's Personal Account on Freelancehunt. In order to pay the due payment, the Contractor must specify one of the payment methods and then order the payment using the button available in the «My Finances» tab. Freelancehunt will pay the money due to the Contractor within 5 working days from the date the payment is ordered by the Contractor.

10.6. After the payment of funds from Freelancehunt account to the Contractor's account, the Contractor receives PaySlip documents from the Administrator.

10.7. n the event of a refund to Freelancehunt accounts, the freelancer agrees to bear any additional banking fees associated with the refund, as well as an extended processing time of up to 20 (twenty) business days. Refunds to the freelancer are possible in the following cases, but not limited to:

10.7.1. Incorrectly provided recipient bank details.

10.7.2. Incorrectly provided legal information of the recipient.

10.7.3. Legal information of the recipient provided by the bank differs from the information provided on the platform.

10.7.4. The recipient has not confirmed the banking verification for payment transfer.

11. LICENSE

11.1. If the Project creates a Project that is a work within the meaning of the Copyright and Related Rights Act, the Contractor grants the Purchaser a non-exclusive license to use that Project under the terms and conditions set forth in this Section.

11.2. The Client of the Project is the Administrator if the contract for the performance of the Project with the Client's mark has been concluded between the Contractor and the Administrator, for the purpose of subsequent resale of this Project by the Administrator to the Client, on the basis of the Invoice document issued by the Administrator. A standard contract for the performance of the Project concluded between the Contractor and the Administrator for the purpose of subsequent resale of this Project by the Administrator to the Client is attached as Appendix 5 to this Agreement.

11.3. The Contractor grants to the Client a non-exclusive license, including the right to use the Project performed in the following areas of use:

11.3.1. Recording and reproduction by any means, in any form, in any number of copies, including photographic, print, reprographic, magnetic recording, digital recording on any media, regardless of industry standard, system or file format, and distribution of duplicate media work.

11.3.2. Placing the work on the market, providing it for free use or lending the original or copies as a whole or in any selected fragments, including a combination of fragments of various freely selected works that form a single whole, as well as using all kinds of presentations, press conferences, all kinds of events, mailings.

11.3.3. Input to any number of computers or other devices with electronic memory (e.g. memory cards, RAM, FLASH) - including mobile devices (e.g. tablet, smartphone) and devices that use so-called virtual memory or shared memory resources (so-called cloud computing).

11.3.4. Public performance, display, demonstration, reproduction, broadcasting and retransmission, as well as public exchange, i.e. exchange in such a way that everyone can have access to it at any place and at any time of their choice.

11.3.5. Implementation and distribution on the Internet and other computer networks.

11.3.6. Distribution in magazines, including those that do not constitute a single whole, with or without a permanent title or common name, including daily, weekly and magazine, various types of agency services, regular broadcasts, public and private newsletters, radio and television programs, newsreels.

11.3.7. Distribution and sharing in public places of the so-called photo-banks, including photo-banks — available on the Internet.

11.3.8. Distribution using «on-demand» technology, free of charge or for a fee, regardless of the method of payment, such as pay-per-view, on-demand or other forms of payment.

11.3.9. Combining in whole and in fragments with other works, including those not created as a result of the Licensee's actions — which constitute a homogeneous development of the subject matter of the license.

11.3.10. Broadcasting or sound, as well as wireless, satellite and other forms of universal transmission or making the work available to the public through mobile television in any technology.

11.3.11. Co-authored collective publication, including in the form of a book, album, catalog, lexicon, calendar, in multimedia editions, in audiovisual works, alone or in editions with works of other authors (so-called collective works), use for other purposes of the work in non-edited form, including in audiovisual or multimedia works.

11.4. The Contractor authorizes the purchaser of the Work to exercise non-property rights, in accordance with Art. 16 of the Act of February 4, 1994. «On Copyright and Related Rights» (i.e. Law Gazette 2021, paragraph 1062, amended) for the users of Freelancehunt, in particular in the scope:

11.4.1. Note the authorship of the Work and designate the Work with his name or pseudonym or make it available anonymously.

11.4.2. Changes in the content and form of the Work.

11.4.3. Decide on the first sharing of the Work.

11.4.4. Control the use of the Work.

11.5. The Contractor undertakes not to exercise or use its non-property rights, and also undertakes that persons other than the Administrator and the Client, having the right to use the Work, will not exercise non-property rights or use personal rights related to the Work. Contractor is solely responsible for the failure to perform or improper performance of the above obligations.

11.6. In addition, the Contractor grants the purchaser of the Work permission to dispose of and use the Work by translating, modifying, adapting additions or details to the original work (dependent copyrights). If an element of the Work is also a database, the above right also includes its development.

11.7. The License includes the right to grant a sub-license to use the Work. The license is for a worldwide term of 100 years, without the possibility of termination.

11.8. In case of any claims to the Administrator or the Client from third parties arising from the violation of their copyright or related rights, intellectual property rights or personal rights, the Contractor shall satisfy them and release the Administrator or the Client from the obligation to provide services in this regard.

11.9. In the case of third parties' recourse in court for claims arising from the violation of their copyright or related rights, intellectual property rights or personal rights against the Administrator or the Client, the Contractor undertakes to join the process by the Administrator or the Client and to take all measures to relieve the Administrator or the Employer from participation in the case and to cover the costs of litigation. If the Contractor exercises its right to withdraw from the Agreement or if the Contractor fails to perform the Work for other reasons, the license to use the Work shall be granted to the Client of the Work in respect of the completed portion of the Work.

12. FEEDBACKS

12.1. Once the Client has selected the «Project Completed» or «Project Not Completed» button, the Administrator shall provide an opportunity for the Client and the Contractor to publish Feedback on the progress and implementation of the Project. Each Client who is a party to the Contract may send one Feedback on each completed Project to which the Contractor may respond once.

12.2. The Administration reserves the right to block the User's ability to post a Feedback if it violates the Terms of Service.

12.3. User Feedback is always assigned to a specific Project. The User is responsible for the Feedback and responses left by the User and agrees to publish only truthful information.

13. UNLAWFUL AND NON-COMPLIANT USER ACTIONS

13.1. The User has the right to use the Service for its purpose, within the limits of the law and norms of public ethics, operating in the information society, with respect for the rights and interests of other persons. In particular, the User undertakes to:

13.1.1. Do not perform actions that could disrupt the normal functioning of the Service, including interference with the content of the Service, Account or Accounts of other Users, as well as in the information elements of the Service.

13.1.2. Do not perform illegal actions, including sending or publishing using the functionality of the Service content that violates the law, personal rights, contains child pornography or terrorist content, violates the intellectual property rights of others, as well as content with discriminatory or racist nature.

13.1.3. Not to mislead users using the Service, for example, by providing false information about the Object or withholding essential information.

13.1.4. Refrain from malicious actions, abuse of the Service functionality, use of the Service contrary to its purpose, and violation of the Rules.

13.1.5. Not to mislead users about the Object's condition, characteristics, and elements, as well as other transaction terms specified in the Rules.

13.2. The User is obliged to comply with the obligations set out in clause 13.1 of the Regulations at each stage of the use of the Service for each functionality provided,including, in particular, publishing and sending messages to other Users.

13.3. The posting or sending of any content on the Service is done in an automated manner using the Service interface. Freelancehunt does not automatically verify all content sent using the Service functionality.

13.4. If the User has changed the content of the Advertisement after its publication on the Service, Freelancehunt has the right to check the updated content for compliance with the Rules and take appropriate measures, including removing content that violates the Rules or updating content that does not comply with the Rules.

13.5. Each person using the Service may report illegal or infringing content distributed using the functionality of the Service to Freelancehunt through the Freelancehunt platform by clicking the "Care Team" button on the User's page or by writing to [email protected]. The Reporting User must provide, to the extent possible, information to enable Freelancehunt to verify the Report of Violation, including links, an explanation of why he believes the content is illegal or in violation of the Rules, and, if the appropriate form of communication is selected, contact information.

13.6. If Freelancehunt receives credible information (based on an Infringement Report or otherwise) that content sent or published using the functionality of the Service is illegal or violates the Rules, Freelancehunt may:

13.6.1. Immediately block that content, including in particular the Advertisement, as well as the related Services. In case of blocking, the content will not be visible or accessible to persons using the Service or within the respective User's Profile.

13.6.2. Take appropriate explanatory measures aimed at clarifying the circumstances of the case, acting proportionately and reasonably, including, for example, contacting the infringement complainant, the provider of the relevant content, a competent authority, or an external consultant.

13.6.3. In case of blocked content, notify, at a later date, when the blocking becomes effective, the provider of the respective content by email, specifying the blocked content, the reasons for the blocking decision (including the content of the Infringement Report after its anonymization, if required by applicable law), stating the grounds for the decision with reference to the text of the Rules.

13.6.4. The provisions in clause 13.6.3 shall not apply if an obligation not to disclose the information referred to in this clause follows from the notification of the relevant public authority, mandatory legal provisions or the need to ensure the safety of life or health of persons or the state.

13.7. The User has the right to challenge the decision to block content sent or published by them using the Service functionality by filing an objection against the information provided to Freelancehunt about blocking the respective content. The provisions governing the complaint procedure shall apply accordingly.

13.8. If the objection referred to in clause 13.7 is recognized as justified or if the circumstances justifying the illegality or violation of the Regulations of the content concerned have ceased to exist:

13.8.1. Blocked content will be restored by making it available as a working copy of the Announcement or message available in the Account. The User can decide whether to publish or send it via the Service.

13.9. If the objection referred to in clause 13.7 is found to be unfounded or if the User fails to file an Objection within seven days of receipt of the information referred to in clause 13.6.3:

13.9.1. The content will be blocked irrevocably on the Service.

13.9.2. If the Advertisement was covered by one of the Paid Services and the Service was previously performed entirely with the Consumer's express consent, such Fee will not be refunded. The Fee may be refunded within 14 days if the Service has not been performed entirely.

13.10. Freelancehunt has the right to remove an advertisement or block an account if there is a suspicion that through the ad or account, there could or may arise actions that threaten the safety of other users within the Service, as well as in the case when the advertisement negatively affects the reputation of Freelancehunt or otherwise harms Freelancehunt.

13.11. In the event of a severe violation of the law using the Service or a serious or repeated violation of the provisions of the Rules, in particular in the case of repeated attempts to publish or distribute illegal content by the same user or by different users operating jointly and in coordination, including by using separate accounts, Freelancehunt may, subject to the principles of proportionality and respect for free enterprise, suspend the account or accounts or temporarily or permanently block the account or accounts.

13.11.1. Suspension of an account means temporary disabling of its functionality. The User whose account has been suspended loses the ability to use the Service actively. It means he cannot send messages using its functionality, post ads, or make transactions. However, the User can still view the Service and the history of messages and Ads posted by the User.

13.11.2. Account blocking means the User loses the ability to log in to the account.

13.12. The User will be notified of the blocking or suspension of the respective content or account no later than the moment when the blocking takes effect via email, specifying the blocked or suspended content or account, the reasons for the decision to block or suspend, as well as the grounds for the decision arising from the provisions of the Regulations.

13.13. The User who disagrees with the decision to block or suspend the content or account has the right to file a complaint by the provisions of paragraph 15 of the Regulations. For clarity, filing or not filing an efficient objection in the situations referred to in paragraphs 13.6 or 13.11 of the Regulations shall not affect the User's right to file a complaint by paragraph 15 of the Rules.

13.14. Freelancehunt decides whether to block or suspend the publication of content or an account based on its internal moderation policies and procedures. The moderation policies and procedures adopted by Freelancehunt describe the methods and means of identifying content or user actions investigated for violation of the Rules or applicable laws. The primary purpose of the developed moderation policies and procedures is to ensure the users' security and prevent any abuse.

13.15. The identification process of content or user actions may be based on automated or partially automated moderation tools. Automated or partially automated tools allow for identifying content or actions that violate the Regulations or potentially violate the provisions of the Rules or legislation based on the content analysis of advertisements or user actions on the Service. The tools used in the moderation process of the content available on the Service use solutions that allow analyzing the content of ads or actions that may violate the Rules or laws and submitting them to Freelancehunt's internal moderation teams. Decisions related to violations of the provisions of the Rules described in paragraph 5 of the Rules, or actions that may violate the security of the Service or users, may be made entirely automatically. Other decisions related to content or user actions are subject to evaluation by Freelancehunt's motivational groups. Actions related to content or user actions that violate or may violate the provisions of the Rules or applicable laws are also taken in response to complaints submitted by other users, authorities, or organizations concerned with user safety on the Internet or the fight against illegal content.

14. USER DISPUTES

14.1. In the event of a conflict situation, including delays in the implementation of the Project or improper quality of the Work performed, the User (the Requesting Party) shall have the right to make a valid claim to the other User (the Violator). Within three (3) working days of receipt of the claim, the Violating Party and the Requesting Party shall take the necessary measures to resolve the dispute amicably. As part of the dispute resolution, the Parties may agree to partially pay for the work performed under the Project, to refuse to pay for the work performed under the Project, or to make another decision satisfactory to both Users.

14.2. If the Parties have not resolved the Dispute as specified above, the Requesting Party may request the Administrator to make an independent assessment of the conflict situation using the «Submit a Request for Arbitration» button. In this case, the Administrator acts as an independent, uninterested party, authorized to help the conflicting Users to establish the process of dispute, analyze the disputable situation and offer an option of dispute resolution that satisfies both parties.

14.3. The Administrator shall not consider requests for arbitration if:

14.3.1. They are made in violation of the requirements of paragraph 14.1 of the Rules above.

14.3.2. They do not contain the circumstances by which the Requesting Party substantiates its claims, as well as the evidence to support these circumstances.

14.3.3. They are made after the deadline specified in paragraph 14.1 above.

14.3.4. They contain evidence which has not been placed in the Project Workspace.

14.3.5. Clearly contain false information.

14.4. Within three (3) working days from the date of receipt of the request for arbitration, the Administrator shall contact the Client and the Contractor through the Project Workspace to find out the reasons for the dispute and to resolve it amicably. At the request of the Administrator, the Client and the Contractor shall provide the results of the work performed under the Project, as well as other information and materials related to the subject of the dispute. The Administrator shall take into account only the correspondence on the Service between the parties to the Contract and the results of works or services that have been posted in the Workspace of the Project. In evaluating the submitted evidence, the Administrator shall take into account the complexity of the Project to determine what level of quality of work or services the Client could expect when entering into the Contract with a particular Contractor.

14.5. The Administrator informs the Client and the Contractor about the results of the dispute resolution by means of a report on its decision, which is sent to the Parties through the Protected pages of the Service.

14.6. The report referred to in paragraph 14.5 above may contain the following conclusions:

14.6.1. The project is performed in full accordance with the Contract, in connection with which the Contractor is entitled to compensation in the amount established by the parties to the Contract, subject to paragraph 10.1. of the Regulations.

14.6.2. The work partially complies with the Contract, so the Contractor is entitled to a partial payment in the amount specified by the Administrator.

14.6.3. The Contractor has not commenced implementation of the Project within the period agreed by the parties to the Agreement and specified in the Project, in connection with which the parties to the Agreement are proposed to terminate the Agreement. In this case, the amount reserved for payment for the Project shall be returned to the Client's account.

14.6.4. The Contractor has begun execution of the Project within the period agreed by the parties to the Contract and specified in the Project, but their quality was so low that the Client cannot use the results of this work. In this case, the amount reserved for payment for the work shall be returned to the Client in full.

14.6.5. If the subject matter of the dispute does not concern the results of work performed under the Project, the Administrator shall inform about the compliance of the Parties' actions with the requirements of this Agreement and suggest ways to resolve the dispute.

14.7. If either party to the Agreement fails to respond to a request for arbitration in the Project Workspace within the prescribed one (1) business day period, the Administrator reserves the right to make a final decision based on an analysis of the materials posted in the Project Workspace.

14.8. Conclusions and suggestions of the Administrator within the Service are final and are not subject to appeal.

15. COMPLAINT PROCEDURE

15.1. The User may submit complaints about non-performance or improper performance by the Administrator of the service provided in electronic form in accordance with these Regulations, as well as non-performance or improper performance of the Work by the Contractor.

15.2. Complaints referred to in paragraph 15.1 of the Regulations may be submitted by e-mail to the following address: [email protected] or as a registered letter sent to the location of the Administrator. Depending on the country of residence of a natural person or place of activity, location of a legal entity or an organizational unit, which is not a legal entity granted legal capacity by law, the Administrator is a legal entity in accordance with paragraph 2.2 of the Regulation

15.3. A complaint about the service provided by the Administrator in electronic form must contain the data of the User and a description of the objections raised.

15.4. The Administrator within 30 days from the date of receipt of the complaint, specified in paragraph 14.3 of the Regulations, will respond to the complaint and inform the User of further actions. If the complaint is valid, the Administrator shall inform the User about the proposed way of handling the complaint. If the Administrator finds it necessary to resolve the User's complaint, the Administrator shall immediately contact the User.

15.5. If a complaint is rejected, the User, who is a Consumer of a legal entity specified in clause 2.2 of the Regulations, may turn to the municipal or district ombudsman for consumer rights. Free information is provided by phone, e-mail or directly in the office of the Ombudsman. The address and phone number of the respective ombudsman can be found at the district superintendent or city hall, as well as on the Competition and Consumer Protection Office Service.

15.6. A complaint about the Contractor's failure to perform or improper performance of the Project must contain at least the User's details (name, surname, correspondence address, email address and telephone number), the number of the Announcement or Project to which the complaint applies (if assigned), or other data enabling identification of the event giving rise to the complaint, and additional circumstances or materials substantiating the complaint as well as the User's specific request related to the complaint.

15.7. If the data or information provided in the complaint does not allow to recognize the complaint, the Administrator will ask the User to clarify any doubts or provide additional information, if necessary to recognize the complaint.

15.8. The Administrator acknowledges the complaint referred to in paragraph 14.6 of the Regulations within 30 days of its receipt. The user will receive information on how to address the complaint, by e-mail, to the e-mail address assigned to the Account, or will be informed by telephone.

15.9. If a complaint about non-performance or improper performance of the Project by the Contractor is rejected, the User, who is a Consumer of a legal entity referred to in paragraph 2.2 of the Regulations, can apply to the municipal or district ombudsman for consumer rights. Free information is provided by phone, e-mail or directly in the office of the Ombudsman. The address and phone number of the respective ombudsman can be found at the district superintendent or city hall, as well as on the Competition and Consumer Protection Office Service.

15.10. Any liability of the Administrator under the warranty to Users who are not Consumers is excluded.

16. WITHDRAWAL FROM CONTRACT

16.1. The User, who is a Consumer of the legal entity specified in paragraph 2.2 of the Regulations, has the right to withdraw from the Contract or the Agreement for electronic services within the Freelancehunt Service for a period of 14 days without giving a reason and without any costs, except as provided by law. The right to withdraw from the Agreement or the Electronic Services Agreement referred to in the preceding sentence is subject to the conditions and limits set out below.

16.2. The User, who is a Consumer, may withdraw from the Agreement or the Agreement on rendering electronic services by submitting to the Administrator an application to withdraw from the Agreement or the Agreement on rendering electronic services. Detailed information about exercising the right to withdraw from the Agreement or the Electronic Services Agreement is specified in the instruction to withdraw from the Agreement, corresponding to the standard instruction specified in Article 13 of the Consumer Rights Law, which is in Appendix 2 to these Regulations «CONTRACT CANCELLATION INSTRUCTIONS». Such an application may be submitted using a standard withdrawal form, corresponding to the standard form specified in Art. 30 sec. 1 of the Consumer Rights Law, constituting Annex no. 3 to this Regulation.

16.3. Applications of the User, who is a Consumer of a legal entity specified in paragraph 2.2 of the Regulations, to withdraw from the Agreement or the Agreement for electronic services via e-mail shall be sent to: [email protected]. Applications of the User, who is a Consumer, to withdraw, made in writing and sent by traditional mail, shall be sent to the address of the Administrator's location. In order to meet the deadline, it is sufficient to send the application before the deadline.

16.4. The right to withdraw from the Contract does not belong to the Client, who is a Consumer of a legal entity referred to in point 2.2 of the Regulations, if the Contractor has fully performed the service with the explicit consent of the Client, who was informed before the start of the service that after the Contractor has performed the service, he loses the right to terminate the Contract. However, if the service is not rendered in full and the Client, who is a Consumer, submits an application for withdrawal from the Contract within 14 days from the conclusion of the Contract, the obligation to pay for the rendered service shall extend to the part of the service rendered (in proportion to the part of the service rendered, taking into account the agreed remuneration). Any excess will be immediately refunded to the Client.

17. FINAL CLAUSES

17.1. The contract for Freelancehunt services is concluded for an indefinite period in Polish.

17.2. The User may terminate the contract for Freelancehunt services with the Administrator at any time by sending an e-mail to the Administrator at [email protected] or by submitting a written application to the Administrator's location containing the agreement termination request including the account identification data.

17.3. The Contract shall be terminated upon receipt of the User's application to the Administrator, unless the User has a valid Announcement or is in the process of implementing a particular Project. In this case, the Contract shall be terminated after 30 days from the end of the publication of the Announcement or from the end of the Project.

17.4. The Administrator has the right to terminate the contract with the User who has violated the provisions of the Regulations.

17.5. The Administrator may modify these Regulations, in particular, in connection with the need to improve the operation of the Service, including by introducing new services and additional features or removing certain features, increasing the safety of Users and counteracting abuses committed in connection with the use of the Service or in connection with changes in general applicable laws, which have a direct effect on the contents of the Regulations.

17.6. The Administrator will inform the User about any changes in the Regulations by posting information on the Freelancehunt Service or by e-mail to the User's e-mail address used when registering the Account. The changes come into force from the date specified by the Administrator, but not less than 14 days from the date of informing Users about the changes in the Regulations.

17.7. Users who are Customers of a legal entity specified in clause 2.2.1.3 within the meaning of clause 2.2 of the Regulations shall have an opportunity to use the extrajudicial method of complaint and claim redress. Detailed information about the possibility for Consumers to use the extrajudicial methods of complaint and redress, as well as the rules of access to these procedures is available in the offices and on the Services of the district (municipal) consumer protection commissioners, public organizations whose statutory tasks include consumer protection, voivodship inspections and at the following addresses of the Competition and Consumer Protection Board websites.

17.7.1. http://www.uokik.gov.pl/spory_konsumenckie.php

17.7.2. http://polubowne.uokik.gov.pl/register,5,pl.html

17.8. Users, who are Consumers of a legal entity specified in paragraph 2.2 of the Regulation, also have the possibility to use extrajudicial methods of resolving consumer disputes in accordance with the online dispute resolution procedure developed by the European Commission, available on the Internet at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL

17.9. The Office of Competition and Consumer Protection has a contact point which provides information about settlement proceedings. Contact point for ADR/ODR (information on ADR subjects, assistance in filling in applications), pl. Powstańców Warszawy 1, 00-950 Warszawa, tel. 22 55 60 332, 22 55 60 333, e-mail: [email protected]

17.10. Upon deletion of the Account or termination of the agreement, the User loses access to the information provided or generated during the use of the Service.

17.11. The Administrator has micro-business status within the meaning of Article 4, Section 6 of the Act of March 8, 2013 against excessive delays in commercial transactions.

17.12. Appendices to these Regulations are an integral part thereof.

17.13. The Regulations are drawn up in Polish, English, Ukrainian and Russian. In case of discrepancies between the versions in Polish, English, Ukrainian and Russian, the version in Polish shall prevail.