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With a proven track record across Russia and the Middle East, I have worked with local businesses as well as global. I am seeking a progressive and challenging role to utilize my professional skills within my job.
I’m great at all levels of communication such as speaking, interacting with people, writing and expressing myself clearly; working with others in a group, sharing information, helping each other when facing a problem; able to lead others and take responsibility whenever things go wrong; pay attention to small details; enthusiastic about what I do; completing tasks with excellence; initiative and creative thinking; tolerant and flexible to different situations; willing to learn and develop skills and qualities further. I would like to contribute my best efforts towards the achievement of the objectives and goals of the organization through active participation and maximum co-operation.
"Live to learn and learn to live"
PERSONAL DATA |
| |||
First and last name | Olga Treushchenko | |||
Nationality, Gender | Ukrainian,female | |||
Country & city of residence | Ukraine, Krivoy Rog | |||
Date and place of birth | October 24, 1990 | |||
Age / Height / Weight | 27 | 165 | 48 | |
Status / Children | Single | No | ||
No. Passport / Expiry | EH179448 | 2020 | ||
Contacts | VK: https://vk.com/olga_treushchenko Mob.: +380970030868 (whats app) +971524629519
| e-mail: [email protected] | Skype ID: olgatreushchenko | |
Driving license / Year | - |
| ||
Health / Smoker | Excellent | Non smoker | ||
EDUCATION-Institution | Specialization | Duration, years | Year of graduation/City/ Country |
Krivoy Rog National University | Master of Jurisprudence | 5 years | 2013, Krivoy Rog, Ukraine |
LANGUAGES AND OTHERS SKILLS | LEVEL |
English | Read, Writing (Advanced) |
Russian | Native language |
Ukrainian | Native language |
Computer | Advanced |
AREAS OF EXPERTISE |
Maintaining Inventory Updates Sales Communication Skills Marketing Public Relation Microsoft Office Social Media Advertising
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EMPLOYMENT HISTORY | |||
Employer’s name and location | Occupation | Responsibilities/ Main duties | Date (started-left) |
Du Telecom | Customer Service | - Responsible liaison between customers and companies. - Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. - Advise on company information - Attract potential customers by giving information of products and services. - Attempt to persuade customer to reconsider cancellation. - Inform customer of deals and promotions. - Selling products and services. - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Control the number of tokens to be issued, hence result in swift and a better customer experience - Track the tokens and guiding customer to the correct counter and make sure their queries and problems are solved | September 2016 – present time/ Dubai/ UAE |
Interpublic Group (advertising company) | Assistant of manager | - communication with clients; - scheduling appointments; - answering telephones; - photocopying, filing, and faxing; - recruiting and interviewing quality people to staff the location; - assist customers when they have questions, concerns or complaints; - motivating employees to succeed and improve; - focused during busy times to keep all processes running smoothly. | January 2016 – August 2016/ Krivoy Rog/Ukraine |
Hilton Sharm Waterfalls/ Albatros Moderna Sharm El Sheikh | Guest Relation | -meeting and greeting arriving guests and biding them farewell as they leave - to be respond to guests needs; - Expect and react to guests’ requirements and inquires;-Actively listen and resolve guests’ complaints - coordinate and manage communication between guests and staff and follow up to ensure complete service recovery -promote all conveniences for guests -presenting in the hotel lobby and maintaining proper decorum at all times -quick responding to calls -reviewing the arrival list daily and assisting in preparing and distributing welcome amenities | January 2015- December 2015/ Egypt, Sharm El Sheikh |
Clothes, shoes and and accessorize Store | Founder and Sales manager | communication with customers , trying to convince to buy more goods , retain a high level of sales, advice in selecting a profitable style | March 2012 – July 2016 |
| Manicurist/Nail Technician (with international diploma) | - Classic manicure, pedicure | September 2010 – August 2016/ Krivoy Rog/Ukraine |