Alena Filenko
Analytic mind-set
Strong communication skills; reliable, accurate to details; ready to follow the deadlines.
24 year-old
Experience
Export Sales & Customer Service Specialist at Commercial Department, Green Team LCC, Ukraine (Current working position)
Order fulfillment, pricing, logistic, reporting, marketing & social media support.
Handling all activities related to order intake, order processing, product and pricing information, warehouse communication.
Maintaining databases and reports on regular basis or within agreed time line.
Supporting sales and marketing activities.
Handling of Customer request and complain.
Performing sales documents related to inland/export shipments to the clients.
Cross-department communications.
Responsible for maintenance and storage of the contractual data base (advertising, general contracts);
Organize corporate events, sales meetings.
Facebook account management.
Text & Presentation & Graphics Skills: Prezi, Storyboard, Fishbole, PowToon, GoAnimate, MS PowerPoint, Movavi, Photor, Paint.net, Adobe Photoshop, Fine Reader, Adobe Reader, Snagit, MS Office (full pack)), Internet (Opera, Chrome, Firefox, TOR, Mozilla)
Recognizing text from different formats (.djvu .pdf .jpeg .jpg) into Word/Excel
Formatting text documents using regular expressions and scripts.
Editing photos, creating collages / layouts, large-format posters / brochures.
Creating visual material cases in support for actions / commercial offers / promotion in social networks.
Education
- Donetsk National University
Master's degree in Field Of Study Applied linguistics
Grade 93 (from 100)
Dates attended graduation 2014 – 2015
Activities and Societies: Student self-government. Publications in scientific journals. Took 3rd place in National Olympiad in Applied Linguistics. Self-growing activities such as “SMART” goals and couching. TED involved.
- Donetsk National University
Bachelor's degree Field Of Study Applied linguistics
Grade 191,8 (from 200)
Dates attended graduation 2010 – 2014
Activities and Societies: Student self-government (senior person in the hostel). Protection of animal rights. Writing. Publications in scientific journals. TED involved.
Volunteer Experience
Assistant at Inquiry office of UEFA Euro 2012 on behalf of Donetsk National University
Dates volunteered Jun 2015 – Jul 2015 / Volunteer duration 2 month
