Анна Романович

Work experience: 

Content Quality Specialist

Vinted, UAB Group

June 2022 – December 2022

Vilnius, Lithuania

 Authenticating worldwide-known clothes and

accessories brands

 User compliance

 Moderating user-uploaded online store

content

 Working with tickets (internal support)

 Moderating users’ accounts

Customer Support Representative (Advanced)

Shift4 Payments, Inc

Jun 2021 – Sep 2021

Vilnius, Lithuania

 B2B advanced customer support (phone

calls and tickets)

 Managing individual transactions and

transaction batches

 Ensuring transaction remittance with other

providers

 Creating internal documentation and

working with CRM systems

Other experience: 

 Music festival guide at Visagino Country in

English (August 2019, Visaginas, Lithuania)

 Video editor for an international youth

project “Gyvenu laisvai” (summer 2018,

Lithuania/England)

Hard skills:

Fluent English, basic Hebrew, native

Lithuanian and Russian

 Extensive knowledge of Microsoft Office

(Excel, Word, PowerPoint, Outlook, Teams,

Access)

 Video editing skills (Final Cut Pro, Sony

Vegas Pro, Wondershare Filmora)

 Extensive knowledge of fashion industry

 Academic writing