Brief
My goal stands strongly for the career turn over into IT development area in order to become a highly qualified quality assurance specialist. I always go in for permanent self-development, constant enhancement of my technical skills while staying tuned to the IT news and methodologies in order to do my best in regular work and achieve this new career challenge of mine.
Additional experience of work in sales and customer care relations helps me to understand the keypoints of consumer needs in a right way for delivering an acceptable for business and client product as well.
Technical area experience
IT monitoring specialist at "Fermer"(9/2010 - 4/14) - Odessa (UA)
● work in "Motive Force".
● electronic paperwork, inventory, receiving goods, moving (creating acts).
● network traffic issues technical support.
● Inner CRM systems technical support.
● Work in CRM systems.
● Content quality assurance of inner knowledge base systems.
● Analytics of Call Centre workflow.
Head of logistics and supply.
Head of photo equipment repair department at “Paparazzi”(8/2014-11/18) - Odessa (UA)
Have bachelor's degree in Systems Engineering (graduated Institute of Computer Systems dept., of ONPU, Ukraine in 2016).
English language intermediate level (bilingual in Russian and Ukrainian).
Bulgarian language upper-Intermediate level.
Approved access to visit Canada for the purpose of business or tourism under a visa-free agreement with citizens of
Bulgaria, with a stay of up to 6 months.
Graduated online "Basics of testing" courses by QATestLab co. Studied SDLC basics, QA documentation, test cases, types of testing procedures and bug-reports general practices.
Studied at the school of Hillel (Odessa)
Course: Java language, the basics of creating Android applications
Worked with Mantis bug tracking system.
Learned Jira and Redmine.
