Natalie Ivanova

PR-manager/ Office manager

06.2016 - 12.2017 

Cushman and Wakefield Ukraine (Commercial rel estate, Consultancy)

Maintaining the company's page on Facebook, planning, creating and publishing posts. Since the beginning of the year, have increased the number of page subscribers by 15%, coverage - by 56%.

Filling with the content company's web page cushmanwakefield.com.ua. Maintaining the database of registered site visitors.

Writing texts. Translations.

CV updates of department heads.

Participation in the formation of the company's corporate culture, participation in the organization of corporate events.

Secretary

 08.2013 - 06.2016

Grischenko and Partners Law and Patent Offices (Law)

Responsibilities:

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Arrange conferences, meetings, and travel reservations for office personnel.

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Locate and attach appropriate files to incoming correspondence requiring replies.

Mail newsletters, promotional material, and other information.

Maintain scheduling and event calendars.

Make copies of correspondence and other printed material.

Open, read, route, and distribute incoming mail and other material, and prepare answers to routine letters.

Schedule and confirm appointments for clients, customers, or supervisors.

Set up and maintain paper and electronic filing systems for records, correspondence, and other material.

Conduct searches to find needed information, using such sources as Internet.

Establish work procedures and schedules, and keep track of the daily work of clerical staff.

Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.

Order and dispense supplies.

Prepare and mail checks.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Credit manager

з 11.2012 по 04.2013 

Delta Bank (Finances)

Responsibilities:

Develop and standardize written policy documentation related to the credit and customer set up process.

Interface with sales organization to communicate credit decisions and ensure timely review of new customers.

Make credit decisions within assigned authority

Plan and organize activities of credit / customer set up team to ensure file reviews are completed timely / accurately

Initiate process improvement and quality reviews to simplify and improve productivity

Negotiate documentation and payment terms with customers to ensure transactions are properly secured

Resolve credit issues with customers

Develop management reporting

Education

 09.2007 - 06.2012

Drogobych Teacher Training University, The Romano – Germanic Languages Faculty, Teacher of English and French.

Training/Courses

Webinar SMM Day by WebPromoExperts (2017, 1 day)

Computer skills

MS Office (Word, Excel, Powerpoint), 1С, Adobe Photoshop, Outlook, Internet

Languages

English — fluent

French — upper-intermediate

Polish — intermediate

Ukrainian — native

Russian — fluent

Skills:

strong organisational skills;

the ability to plan my own work, work on my own initiative and meet deadlines;

the ability to manage pressure and conflicting demands and prioritise tasks and workload;

oral and written communication skills;

tact, discretion and respect for confidentiality;

reliability and honesty.

Hobbies: reading modern literature in original, learning foreign languages, drawing and painting, boxing, travelling 

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