Tanya Melnyk

<!--[if !vml]--><!--[endif]-->Tanya Melnyk

OBJECTIVE: To obtain a role in which my experience, knowledge and creativity can be utilize and nurture.

SKILLS:

• Remarkable ability to analyses and solve problems.
• Skilled and well organized in providing customer service, order processing and cashier management.
• Active, energetic, responsible with good communication skills.
• In-depth knowledge of MS word, MS access, power point.
• Excellent in providing all the desired information and making all the special consideration on travelling related services.
• Great knowledge of general accounting principles.
• Remarkable ability to communicate effectively, both orally and in writing.
• Complete knowledge of supplies, equipments and services ordering and inventory control.
• Exceptional record maintenance skills.
• In-depth receptionist skills.
• Deep ability to compile information and prepare reports.
• Excellent coordinating skills.
• Immense ability to schedule appointments and maintain calendars.
• Profound ability to transcribe and record meeting minutes.
• Remarkable word processing and data entry skills.
• Excellent ability to make administrative/procedural decisions and judgments.
• Strong ability to compose and edit already written materials.

EXPERIENCE:

Public Company “Milkiland Ukraine”

Assistant to CEO Milkiland N.V. December 2010-present

• Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.
• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.
• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
• Printing, maintenance, and other services.

Private Entrepreneur “Bodnar”, Brovary
Sales Consultant, July 2009- November 2010

• Responsible for the awareness of the customer requirements, products, technical problems.
• Experienced in providing customer service, and make sure that their requirements meet the budget and their deadlines.
• Listens to the customer complaints and problems and then solve them by understanding the needs of customer.
• Provide technical support to customer.
• Keep tracks of special orders, damaged products.
• Responsible for the general promotion of the products and sold all the products of the store.

Au-Pair Agency, Kyiv

Translator, September 2008-June 2009

• Responsible for managing all administrative activities.
• Handled the tasks of tracking, documenting and monitoring minor and major problems
• Responsible for managing accounts payable, account receivable and financial reports.
• Experienced in providing travelling services to au-pair and work & travel clients.
• Supply written document to visitors which contain various details regarding government, culture, environment of country they are travelling to.
• Prepared to answer their query regarding country, culture and people, food, rules and regulations.
• Assist the clients in translation and filling up application forms and other documents for USA, Germany embassies.

“Liga-Nova” Company, Private Entrepreneur ”Mebelnyi Aliance”, Kyiv

Proof-reader, July 2007-June 2008

• Responsible for setting up and maintaining numerical, alphabetical and subject files for juridical department.
• Composed correspondence, reports and internal documentation by using computers and standard desktop software.
• Responsible for reviewing drafts and checked documents for appropriate grammatical usage.
• Handled the responsibilities of answering queries related to office operations.
• Responsible for establishing innovative policies and procedures of the organization.
• Provide administrative support for the juridical department such as answering telephones, and checking emails regularly.
• Responsible for monitoring and supervising monthly and weekly cost analysis reports of mobile communication to ensure adherence to the budget.

Asset management and pension fund administration company TBIH “Sigma-Bleizer”, Ltd. Kyiv

Administrative Assistant, April 2006-March 2007

• Coordinate and perform a range of staff as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.
• Provide administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.
• Operate personal computer to compose and edit correspondence and memoranda from dictation, verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas and minutes of meetings.
• Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements.
• Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports.
• Sort, review, screen and distribute incoming and outgoing mail; prepare, compose and ensure timely responses to a variety of routine written inquiries.
• Printing, maintenance, and other services.

Technical skills:

• Operating Systems: Windows XP, Windows 7, MAC OS V10.6.
• Microsoft Office (Word, Excel, Power Point).
•  Programmes: ABBYY FineReader 8.0, ABBYY Lingvo 12, Adobe Photoshop CS2, Adobe Reader 8. Outlook Express.
• Internet explorer, Opera, Mozilla Firefox, Google Chrome, Internet banking.
• Pagemaker, Scanner, Printer, Xerox, Ministation.

Educational Summary:

• Master's of Ukrainian, literature, English and Foreign literature, National Pedagogical University of Ternopil, named after V. Gnatiuk, Ternopil, 2005.
•  Kyiv Institute of interpreters and translators, Kyiv, 2007