Calling and processing 200 hot leads (online electronics store). ONLY FREELANCERS!

Customer Support — incorrectly specified categories?

167 USD

Project translated automatically. Log in or register, to view the original

Project description: I am looking for an experienced salesperson to perform a clear scope of work — processing a database of 200 hot leads. This is not cold calling: the clients have already placed orders on the website, and they need to be confirmed and brought to payment. The average check for the product is 30,000 – 40,000 UAH.

What exactly needs to be done (Task essence):

Make calls to the provided database (200 contacts).
Confirm the order details.
Politely explain to the client the conditions for the delay in shipping (up to 10 days) due to high demand.
Take a minimum prepayment of 500 UAH to secure the price and reserve the product (or monitor successful installment payments from the bank).
Record the result of each conversation in a reporting Google Sheet.(I provide all scripts, arguments, and recordings of benchmark calls).

We are a large and serious online store of premium technology. We have been operating in the market for several years and are officially represented on all top Ukrainian marketplaces and price aggregators (Rozetka, Hotline, Prom, Epicenter, ALLO). We have official bank accounts for individual entrepreneurs, as well as "Installment Payment" from Monobank and PrivatBank. This means you will be calling on behalf of a reliable, systematic business with a high level of trust, not a fly-by-night store.

Requirements for the performer:

ONLY individual specialists. Agencies and call centers are not considered. I need a personal approach.
Experience in selling expensive products, ability to handle objections.
Perfect, grammatically correct Ukrainian language without Russianisms.
Silence in the background during calls.
Ability to record your conversations for verification.

Payment and result:The project is considered successfully completed after fully processing the pool of 200 applications and filling out the reporting. The fixed payment for this volume is 7,500 UAH. In case of quality work, I will immediately create the next project for a new database.

The project can be divided among several specialists.

It is important to start right away.

Proposals 5 Rejected 1 Discussions

Please select

Zahar Borisov

3 1

Budget: 7500 UAH Deadline: 1 day

Good day, I will call your database and confirm the client's order. I will enter the contact statuses into the table as you mentioned. I also wanted to ask, does the project cost include the price for the SIM card? I have experience with calls and can start right away. Let me know!

Vladyslav Rybalkin

2 0

Projects -
Rating -
Rating 394

Budget: 7500 UAH Deadline: 5 days

Oleg, I have over 20 years of my own trading business: sales, working with objections, order confirmations, and payment control. I understand how to correctly explain delays and lead the client to prepayment without pressure. I work personally, maintain a Google spreadsheet, and can record calls. I am ready to start immediately. 7500 UAH for 200 fully processed applications, deadline 5 days.

Karina Sytnikova

0 0

Projects -
Rating -
Rating 436

Budget: 7500 UAH Deadline: 3 days

Hello, I have worked with similar requests in an online store for about 7 months. I also worked in an online school, where I had similar responsibilities.

I had all the duties you described in the project, so I have experience with similar requests. On average, I made 180-200 calls per day.

I would like to know the deadline for completing the calls and all the other work.

I look forward to your message in private and to collaborating :)

Ellina B.

31 0

Budget: 7500 UAH Deadline: 10 days

Good day! I am interested in your project. I have experience in client communication, working with scripts, processing applications, and maintaining reports. I am fluent in Ukrainian, pay close attention to details, and know how to handle objections. I can start working as early as tomorrow and quickly join the processing of the database. I would be happy to discuss the details of our collaboration.

Katerina Bilai

3 0

Budget: 7500 UAH Deadline: 10 days

Hello, I am ready to collaborate. I have experience in communicating with people, I can speak clearly and listen when needed, without forgetting to lead to a purchase.