Every transaction through Safe comes with clear rules for both parties — no surprises or hidden terms.
Funds are held on the platform until the work is accepted. No participant will be cheated.
The contractor commits to completing the work within the agreed timeframe. Each stage is monitored.
Dispute arisen? The Freelancehunt team will review the situation and make a justified decision.
All terms, amounts, and stages are documented in Safe. No 'we'll figure it out later' — just clear rules for both parties.
Safe balances the risks between the client and the freelancer. Everyone is assured of getting the expected result.
Funds are reserved on the platform — the freelancer won't receive them until the work is completed.
Funds are already on the platform before you start. Complete the work — get paid guaranteed.
We hold the funds, verify the result, and act as an arbitrator in disputes.
From project publication to payment receipt — the entire process is transparent and protected at every stage.
The client publishes a project on the service — contractor offers start coming in within minutes.
Among freelancer bids, the client selects a winner based on the proposed price, contractor's rating, and portfolio.
In the workspace, the client and contractor discuss and finalize the cost, deadlines, and tasks.
After terms confirmation, the client reserves the payment for the project on the service in a way convenient for them.
The freelancer immediately starts working, communicating with the client and exchanging files in the workspace.
The client accepts the work and completes the project, after which the reserved funds are transferred to the freelancer's account.
Protected deals for projects of any size — from a logo to a full-fledged web service.
What you get when working through Safe — and what remains at your risk without it.
| What you get | Without Safe | Through Safe |
|---|---|---|
| Payment guarantee for the freelancer | ||
| Protection of the client's funds | ||
| Independent arbitration in case of dispute | ||
| Bonus to participants' ratings | ||
| Legal validity of the deal |
Use Safe to lock in terms, protect payment, and smoothly bring the project to completion.
Publish project
Didn't find an answer? Our support team is ready to respond as soon as possible.
If deadlines are missed, you can terminate the project in the workspace. Reserved funds are automatically returned to you. In disputes, Freelancehunt arbitration is involved.
If the client doesn't respond to submitted work within the agreed timeframe, the freelancer initiates arbitration. The administration reviews the correspondence, files, and specifications to make a decision.
Either party can request arbitration through the project workspace. Freelancehunt's arbitration team reviews the specifications, correspondence, and submitted files, communicates with both parties, and makes a decision.
Yes. If the work hasn't started yet or both parties agree to cancel the project, the funds are fully returned to the client.
Yes, after the project is paid, the client receives a VAT invoice. The document is generated for the reserved amount and is available within the Safe transaction.
Bank cards, bank transfers, Apple Pay, Google Pay, Blik, PayPal.
The commission is paid by the freelancer after the successful completion of the project. The client reserves the full transaction amount, and the commission is deducted when the funds are paid to the freelancer.