B24 certified package manufacturer

The company "Cernigov Package" has been producing polyethylene packages on order for more than 10 years.We were selected on the site Bitrix24 in the list of partners and left a personal application.After the first meeting, the customer went on the advanced course “Effective Manager” and understood the value of the product.We have provided expert recommendations on telephony and the necessary external services for business automation based on Bitrix24.The achieved results:
All communication with customers is carried out in Bitrix24:
- Connected to the Phonet IP phone and all calls are made from the client card, fixed in the client card and available for hearing,
- Connected mail all the correspondence with the customer is displayed in Bitrix24,
- open lines are connected and all emails get from Telegram (chat-bot), Facebook: Message, Facebook: Comments, Instagram: Comments, Viber (chat-bot) in Bitrix24
Contracts are formed in the company card, specifications are formed through the business process they can be immediately sent to the mail or printed to the customer.Accounts are exhibited with Bitrix24 with a print and signature.All applications from the site are entered in Bitrix24.The customer base segmented with it became easy to work, multi-wheelers allow the manager to remind and control the sales process.The manager sees and tracks the performance of the managers: the number of performed calls, the number of accounts and the number of successful closed transactions.Managers lead customers in an understandable system, any contact with the customer is fixed.The company "Cernigov Peckage" is pleased with the work of Practic Krnsalling.“We quickly started the project, listened to all the demands, proposed solutions to challenges.Thro the implementation, we showed a great desire to help and everything went well.”