Client's goal: A Greek street food fast-food needed an automated chatbot to inform customers about the menu, location, and promotions.
My contribution: Created a chatbot on the ManyChat platform, integrated with Telegram, which provides details about the menu, shares media files (photos, videos), and manages users through a welcome message.
Project result: The bot improved customer interaction and their experience, optimized communication, and increased brand recognition through the automation of interactions.
My contribution: Created a chatbot on the ManyChat platform, integrated with Telegram, which provides details about the menu, shares media files (photos, videos), and manages users through a welcome message.
Project result: The bot improved customer interaction and their experience, optimized communication, and increased brand recognition through the automation of interactions.