Chatbot for the Coffee Shop

#Telegram_bot #HoReCa #ChatBot

BIGMAN COFFEE — an example of how a coffee shop becomes closer to the customer through automation from HARBAR BOTS

Client request:
— Quick pre-ordering of coffee without queues
— Restricted access to the bot only for regular guests
— Collection of customer database and convenient menu
— Receiving orders in a closed Telegram chat

Implemented solution:
— Registration: Automatic collection of database (name and phone)
— Order builder: Selection of drink, volume, beans, and type of milk
— Time management: Customer selects readiness time and receives reminders
— Venue card: Contacts, location, and connection with the manager in one click
— Mailings: Ability to send promotions and news to the entire database
— Protection: Access only via QR code or closed link for regular customers

Client: instagram.com/bigman_coffee