CRM for customer management

CRM for customer management. The client wants to switch from the Bitrix system to something Ukrainian, but has not found a suitable alternative.

Development based on Laravel.

Features:

- lead generation from incoming calls (integration with Binotel telephony)
- lead generation from forms and purchases on the website
- customizable sales funnels with corresponding statuses
- customizable additional user fields
- powerful filtering system with the ability to save filter settings
- attaching tasks to leads with deadlines
- change history of leads or tasks
- author, responsible person, executor, and other task roles
- system users and grouping by hierarchical departments
- access restrictions and editing rights for users
- contact database
- warehouse and stock accounting