FixTime — Service Center
Project: Chatbot for mobile technology service center
Main goal: Automation and simplification of communication between the client and the workshop.
How it works:
For the client: The ability to quickly, in a few clicks, submit a repair request at any time of the day.
For the service: Receiving the client with already gathered basic information (device model, problem description, contacts).
Technical implementation: Deployment on the server to ensure stable operation of the bot online 24/7.
Result: Time savings on initial questioning, optimization of the workflow, and round-the-clock availability of the service.
Execution time: 1.5 hours
#chatbot #botdevelopment #telegrambot #businessautomation #servicecenter #techrepair #deployment #itservices #automation
Main goal: Automation and simplification of communication between the client and the workshop.
How it works:
For the client: The ability to quickly, in a few clicks, submit a repair request at any time of the day.
For the service: Receiving the client with already gathered basic information (device model, problem description, contacts).
Technical implementation: Deployment on the server to ensure stable operation of the bot online 24/7.
Result: Time savings on initial questioning, optimization of the workflow, and round-the-clock availability of the service.
Execution time: 1.5 hours
#chatbot #botdevelopment #telegrambot #businessautomation #servicecenter #techrepair #deployment #itservices #automation