Introduction of SRM for the company providing Fulfilment services
Client Management & CRM
* Screenshot displayed the logic of the business process for charging the full-filment of orders
In this case was implemented and developed:
- Personal cabinet for the control of the remains and ordering by the customers of the full-filment and the tracking of the order status;
The process of accounting for the stock remains of customers;
- Developed and implemented process for the delivery of orders made by customers, the calculation of the cost of the delivery;
Connected integration with new mail. Provided possibility to create a TNT from the name of the client using the API key of the new mail;
The possibility of SMS information;
- Models of documents for automatic account exposure;
- Priced business-process "Lead" to work with potential customers;
The “Task” business process;
#crm #scrm #onebox #vanbox #Fulfilment #business processes #erp #x-soft
In this case was implemented and developed:
- Personal cabinet for the control of the remains and ordering by the customers of the full-filment and the tracking of the order status;
The process of accounting for the stock remains of customers;
- Developed and implemented process for the delivery of orders made by customers, the calculation of the cost of the delivery;
Connected integration with new mail. Provided possibility to create a TNT from the name of the client using the API key of the new mail;
The possibility of SMS information;
- Models of documents for automatic account exposure;
- Priced business-process "Lead" to work with potential customers;
The “Task” business process;
#crm #scrm #onebox #vanbox #Fulfilment #business processes #erp #x-soft