LLM Chatbot | 24/7 AI Customer Support & Automation

Architected a 24/7 Custom AI Agent using Multi-Model LLMs (Gemini/OpenAI) & RAG.

Solution: Automated Tier 1 queries (shipping, pricing), enabling instant resolution without human intervention.

Impact: • Eliminated customer wait times. • Significantly reduced human support load. • Scales to high traffic instantly.