Moyo - CRM, Website and Mobile App for online store
Moyo is one of the largest Ukrainian electronics and home appliances online stores. With a ten-year history, the company now owns 57 shops in 32 cities and towns around the country. The clients’ warehouses and showrooms store more than 40,000 electronic devices. Moyo also processes up to 10,000 online transactions per day.
Moyo needed both an optimization solution and the development of new media due to its scaling and intensity of internal business processes and external platforms. To start and boost a transformation, we offered to implement three solutions: CRM system integration, new website and mobile application development.
CRM implementation Business processes optimization to manage orders and customers’ data As a result of a business scale-up, Moyo has decided to optimize inner and outer processes. It was needed to set up the ability to display and analyze statistics for various parameters and synchronize the existing 1C system with the new CRM.
Website development Reducing the overload and total website modernization The main challenge was to get a new custom platform not only to reduce the load on the system and staff, but also to scale the online store in the future. It was essential to integrate a number of additional services to make the website customer friendly and safe.
Mobile app development Shifting to mobile sales and conquering new markets Shifting to mobile sales and conquering new markets At some point, Moyo realized that customers prefer shopping with mobile devices. To be on the same page with clients and satisfy their requests, the team has created a mobile application with all the functions necessary for users to make their purchases easily.
Moyo needed both an optimization solution and the development of new media due to its scaling and intensity of internal business processes and external platforms. To start and boost a transformation, we offered to implement three solutions: CRM system integration, new website and mobile application development.
CRM implementation Business processes optimization to manage orders and customers’ data As a result of a business scale-up, Moyo has decided to optimize inner and outer processes. It was needed to set up the ability to display and analyze statistics for various parameters and synchronize the existing 1C system with the new CRM.
Website development Reducing the overload and total website modernization The main challenge was to get a new custom platform not only to reduce the load on the system and staff, but also to scale the online store in the future. It was essential to integrate a number of additional services to make the website customer friendly and safe.
Mobile app development Shifting to mobile sales and conquering new markets Shifting to mobile sales and conquering new markets At some point, Moyo realized that customers prefer shopping with mobile devices. To be on the same page with clients and satisfy their requests, the team has created a mobile application with all the functions necessary for users to make their purchases easily.
Ivano-Frankovsk 
Available for hire