Quality Control manager (QC) with German.

NDAFinance) Quality Control manager (QC) in German. Listening to the calls in German (also Dialects) - providing a description!

CONVERSION / RETENTION.
VoIP Service (Voice Flow) / Mom / DID / Voice. CRM.
Imposing fines. Experience in the financial sector.
Monitoring the quality of customer service.
Listening to calls in German (Dialects).
Providing a detailed description along with a rating in German.
Maintaining the highest standards of confidentiality.
German language skills (fluent).
Knowledge of the principles of data security and non-disclosure of information.