AI-Driven Customer Email Handling & Conversion System (Make.com)

Built an AI-driven customer support automation workflow in Make.com using OpenAI, Shopify, DeepL, and Google Sheets to classify emails, generate multilingual responses, enrich customer data, and streamline support operations through intelligent automation.

Results
Reduced repetitive manual support tasks through automation.
Improved response speed and consistency.
Enabled scalable multilingual customer communication.
Increased operational visibility through centralized logging and exception handling.
Ensured adherence to business policies before customer communication.