Telegram bot for the loyalty system in a clothing store
This bot introduces a simple and understandable loyalty system to your store where it previously did not exist. It works in Telegram — right on the phone for you and your clients — providing direct communication, duplication of purchase history, and the possibility of expansion (advertising, integration with the website, notifications about new products). The bot synchronizes data with your database (for example, TorgSoft), making loyalty accessible and transparent for everyone.
How the bot will help you (store owner/admin)
Introducing loyalty without complications: Automatically calculates cashback, discounts, and points based on purchases — just add a client, and the system works. No need for separate applications or CRM; everything is in Telegram, where you already communicate.
Direct communication and marketing: Duplicate orders from the website, send notifications about new products, promotions, or personal discounts — clients see everything in the chat, which increases engagement and repeat purchases by 20–30%.
Control and analytics: View clients' purchase history (duplicated from the database), generate reports on sales and suspicious activities — helps analyze behavior and prevent losses.
Time and resource savings: Automate adding clients, calculations, and notifications — less routine, more focus on sales. Scalable: integrate with the website, email, or other systems for full automation.
Scaling: Everyone sees the purchase history (you and clients), which simplifies personalization — clients are more loyal, and you get data for targeted advertising in Telegram.
How the bot will help your clients
Simple loyalty in their pocket: Earn points, cashback, and discounts automatically — all in Telegram, without apps. View purchase history, balance, and personal offers in one click.
Convenience and communication: Duplication of orders from the website, notifications about new products and promotions — clients are always informed, can quickly contact the store, and receive recommendations (for example, "Based on your purchases — discount on the new collection").
Motivation to purchase: A transparent system (you see points and history) motivates clients to return — they feel the value, which increases loyalty and visit frequency.
The bot brings your clothing closer to clients: direct communication speeds up sales, and loyalty retains the audience. Ready for integration with any systems for your business.
Technical details (briefly)
Core: Python 3.x + Telebot; handlers for menus, callbacks, and notifications.
Database: SQLite (locally) + PyODBC for TorgSoft (SQL Server, synchronization of orders/history).
Functions: Data validation, PDF reports (ReportLab), mailings, extensibility (integration with website/advertising).
Result: Simple installation, processing thousands of clients; scalable for your store.
How the bot will help you (store owner/admin)
Introducing loyalty without complications: Automatically calculates cashback, discounts, and points based on purchases — just add a client, and the system works. No need for separate applications or CRM; everything is in Telegram, where you already communicate.
Direct communication and marketing: Duplicate orders from the website, send notifications about new products, promotions, or personal discounts — clients see everything in the chat, which increases engagement and repeat purchases by 20–30%.
Control and analytics: View clients' purchase history (duplicated from the database), generate reports on sales and suspicious activities — helps analyze behavior and prevent losses.
Time and resource savings: Automate adding clients, calculations, and notifications — less routine, more focus on sales. Scalable: integrate with the website, email, or other systems for full automation.
Scaling: Everyone sees the purchase history (you and clients), which simplifies personalization — clients are more loyal, and you get data for targeted advertising in Telegram.
How the bot will help your clients
Simple loyalty in their pocket: Earn points, cashback, and discounts automatically — all in Telegram, without apps. View purchase history, balance, and personal offers in one click.
Convenience and communication: Duplication of orders from the website, notifications about new products and promotions — clients are always informed, can quickly contact the store, and receive recommendations (for example, "Based on your purchases — discount on the new collection").
Motivation to purchase: A transparent system (you see points and history) motivates clients to return — they feel the value, which increases loyalty and visit frequency.
The bot brings your clothing closer to clients: direct communication speeds up sales, and loyalty retains the audience. Ready for integration with any systems for your business.
Technical details (briefly)
Core: Python 3.x + Telebot; handlers for menus, callbacks, and notifications.
Database: SQLite (locally) + PyODBC for TorgSoft (SQL Server, synchronization of orders/history).
Functions: Data validation, PDF reports (ReportLab), mailings, extensibility (integration with website/advertising).
Result: Simple installation, processing thousands of clients; scalable for your store.
Krivoi Rog 
Available for hire