A comprehensive solution has been implemented for automating communication with clients of the fitness studio. The main tool is a Telegram bot created on the ManyChat platform with subsequent data integration into a CRM based on Google Sheets.
Bot functionality:
Providing information about the studio, types of classes, and schedule.
Demonstrating services and current prices.
Quick access to contact information.
Online booking of classes.
Redirecting the client to a manager for personal consultation.
Result:
Thanks to this solution, the business received:
An automated system for initial communication with clients.
Effective data transfer to CRM without manual input.
Increased service level and convenience for clients.
Bot functionality:
Providing information about the studio, types of classes, and schedule.
Demonstrating services and current prices.
Quick access to contact information.
Online booking of classes.
Redirecting the client to a manager for personal consultation.
Result:
Thanks to this solution, the business received:
An automated system for initial communication with clients.
Effective data transfer to CRM without manual input.
Increased service level and convenience for clients.