Telegram HelpDesk Pro — customer support inside Telegram

Operators handle all client communication directly in Telegram
without third-party tools. Full message history, support for all
media types: photos, video, documents, voice messages, and
video notes.

Dialog switching between operators, client notes, blacklist,
and bulk messaging. OpenCart integration lets operators check
a client's purchases and orders directly during the conversation.

Built for a real client.

Stack: Python, pyTelegramBotAPI, MySQL, Redis