RESUME:
Skype: Elena_60942
CUSTOMER SERVICE PROFESSIONAL/PHP/WP Developer
PROFILE:
More than 10 years of successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and implementing proactive procedures and systems to avoid problems.
After working with people most of my life, I have decided to try myself in Programming, so 6 years ago I started with simple CSS/HTML and have grown into a PHP/WordPress Developer. Instead of Describing all my jobs, I will include them in the portfolio section.
Excellent working knowledge using Microsoft Excel, Microsoft Word, Microsoft Outlook, Kronos, AS400, Peoplenet, and Magic/Platinum Accounting software.
As well as Wordpress CMS, Upwork, LinkedIn (lead search), Trello, Slack, Zadarma and LinPhone.
A team player who enjoys a fast-paced environment which is challenging and interesting.
Very detail oriented when it comes to coding, meeting all the standards and keeping the code fresh and clean.
Love problem solving and creating new functionality or a new plug-in
Great communication skills
Professional, organized, outgoing and like challenging and complex jobs.
Proficient at up-selling products and services.
Excels at handling upset customers by carefully and with utmost respect turning a negative situation into a positive one.
Besides customer service, I have done PHP dev. with WP sites. for over 3 years.
Skill Set:
- PHP 5.3 - 7.1,
-javascript (ecmascript 6), java 7-8,
-C#;
- CSS 3, HTML 5;
- CMS Wordpress (woocommerce, ACF, WPML, CPT, Customizer, Paid Membership Pro, AffiliateWP);
- Framework Laravel (basic skills);
- GIT;
- jQuery , SVG.js, Fabric.js, Bootstrap 3,
- Twitter API, Google API,
- AJAX, JSON, CSV;
- MySQL, PostgreSQL;
- MacOS, Linux, Android OS, Windows.
If you have questions or comments, please feel free to contact me directly!
