Julia Kovalchuk

PROFILE

Enthusiastic and passionate about technology, mainly Fintech and AI. Willing to contribute to creating software products that change the world, create value and exceed customer expectations.

Born in Kyiv (Ukraine). Permanent resident of Spain. Eligible to work in the EU.

LANGUAGES

English, Russian, Ukrainian - full proficiency

Spanish - intermediate

SKILLS

EXPERIENCE

01/2019 – present

New York, USA (remote) 

United Thinkers (payment gateway)

Technical Writer/Analyst

• aquiring, analyzing, and structuring information for technical documentation, including API, user guides, deployment instructions, etc;
• decreasing spendings on customer support by improving the documentation quality control process.

12/2015 – 12/2019

New York, USA (remote) 

United Thinkers

Operations Manager

• set priorities to software developers (UI, infrastructure) and ensure timely implementation of  tasks on a daily basis;
• took part in patches and updates coordination;
• communicated with customers and team on custom tasks requirements, business context, timeline and budget.

07/2015 – 11/2015

Talinn, Estonia 

Architecture Outsourcing Services | AOS (Millwork and drafting outsourcing), 

Business Development Manager

• B2B direct sales via cold calls and emails (clients from USA, Middle East, Western Europe;
• digital promotion strategy (LinkedIn, Facebooks, website optimization).

11/2014 – 06/2015

Kyiv, Ukraine 

http://b2c.in.ua (Complex of classified ads websites), 

Web Project Manager

• defined growth options for the sites, set goals and tasks aimed to improve search presence of the sites;
• compiled requirements specification for programmers, designers and copywriters;
• analyzed sites traffic, CTR, search presence;
• provided monthly reporting.

EDUCATION

Taras Shevchenko National University of Kyiv, Institute of International Relations, 

Master of International Business, specialty “Business Administration”

CERTIFICATIONS

Business administration through the eyes of the owner: from start-up to IPO (Deloitte Academy, 2014)

Java programming (basic level) (Infopulse, Kyiv, 2016)

Become an Agile Project Manager (LinkedIn Learning, 2018)

Elements of AI (University of Helsinki and Reaktor, 2018)

Intro to SQL for Data Science (DataCamp, 2019)

Joining Data in SQL (DataCamp, 2019)