Natalia Tsetkovska

Business analysis:

• Analyze and design business processes to define and implement work-flows and functional requirements;
• Create and maintain advanced configuration of system interfaces;
• Create functional requirements in use cases
• Capture, troubleshoot, document and follow through until resolution of system defects;
• Provide guidance, training and support end-users;
• Create technical documentation
• Experiens in fields: CRM, ERP, online advertising, web portals, etc

Project management:

• 5+ years in project management
• Manage team of 2-6 memebers
• Create projects from landing pages to big web portas
  
  

Testing and QA:

• 5+ years in testing
• Strong knowledge of project lifecycle and the place of testing in it;
• Experience in Black Box testing;
• Execute functional, regression, performance testing;
• Creation and realization test documentation: Test Plans, Test Cases;
• Strong analytical and problem solving skills;

Tools and technologies:

• Basic knowledge in HTML, CSS;
• Mantis
• Jira
• Trello
• MS offiсе (Word, Exel, Power Point)
• MS Visio
• Basic knowledge in Photoshop

English - intermediate.