Stas N.

ФрилансерыStas Nechytailo

Украина Харьков, Украина
10 месяцев 1 день назад
сделана 1 ставка
Свободен для работы Свободен для работы
на сервисе 10 месяцев 2 дня

Специализация

Перевод текстов 1
2261 место из 9904
Тестирование и QA
435 место из 1589
Позиция в общем рейтинге 2
  41995 место из 280874

Резюме


+ 38 093 676 40 10
e-mail : [email protected]


Stanislav Nechytailo
Aim
Applying for a job.
Work history
Kharkiv.
Student
Foreign Languages
Translator of English and Chinese






11.2015-08.2016
QuickBlox
Project Manager
iOS, Android, WEB applications support
12.2013-11.2015
QCoders
Technical Support, Translator
01.02.2006-12.12.2012 (I-techs, SERVER ADMIN)  
CRM (Client Relationship Management), technical support, client service.
Technical, customer support at hosting company (Dailyrazor, NamesAreCheap, Valuhost)
Duties: Work with Support Desk (Kayako), solving technical issues)

05.05.2013 – 07.10.2013 (DOS) (CUDEV)

Technical, client support of eCommerce platform (BigCommerce) (Kayako, ZenDesk), chat support (Kayako Desktop)
Solving technical issues via helpdesk (Kayako, Zendesk), and via chat system (Kayako desktop) such as adding shipping zones, methods, payment gateways, solving issues with template design by modifying CSS and HTML files, etc.

02.2014-10.2015
QCoders
Technical support, customer support, translation.
Solving technical issues and providing customer support via WHMCS helpdesk system. Translating site menu items, texts, communicating online with English-speaking customers.
10.2015-02.2017
QuickBlox
Project Manager, technical support
SaaS backend for chats, video calls, messaging services for mobile applications (iOS, Android) and WEB
________________________________________________________
Have the experience in technical support for over 7 years. Worked as CRM in hosting companies (dailyrazor, namesAreCheap). Also have the experience in customer support at eCommerce company (BigCommerce) for about 1 year. Familiar with Kayako, Zendesk, WHMCS, Jira, Redmine, etc.Easy to communicate with different customers when resolving their issues. I would like to get this job and to become a part of your team.




Education
Kharkivs National Teachers training university
Foreign languages
Translator of English and Chinese languages
Hobbies
Music, Swimming.


Навыки и умения

Активность

  Последние ставки 1
Необходимо перевести около 70 тыс. знаков на английский язык

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