Stas N.

ФрилансерыStas Nechytailo

Украина Харьков, Украина
1 месяц 25 дней назад
сделана 1 ставка
Свободен для работы Свободен для работы
на сервисе 1 месяц 25 дней

Специализация

Перевод текстов 1
1740 место из 8408
Тестирование и QA
359 место из 1318
Позиция в общем рейтинге 77
  31141 место из 220430

Резюме


+ 38 093 676 40 10
e-mail : [email protected]


Stanislav Nechytailo
Aim
Applying for a job.
Work history
Kharkiv.
Student
Foreign Languages
Translator of English and Chinese






11.2015-08.2016
QuickBlox
Project Manager
iOS, Android, WEB applications support
12.2013-11.2015
QCoders
Technical Support, Translator
01.02.2006-12.12.2012 (I-techs, SERVER ADMIN)  
CRM (Client Relationship Management), technical support, client service.
Technical, customer support at hosting company (Dailyrazor, NamesAreCheap, Valuhost)
Duties: Work with Support Desk (Kayako), solving technical issues)

05.05.2013 – 07.10.2013 (DOS) (CUDEV)

Technical, client support of eCommerce platform (BigCommerce) (Kayako, ZenDesk), chat support (Kayako Desktop)
Solving technical issues via helpdesk (Kayako, Zendesk), and via chat system (Kayako desktop) such as adding shipping zones, methods, payment gateways, solving issues with template design by modifying CSS and HTML files, etc.

02.2014-10.2015
QCoders
Technical support, customer support, translation.
Solving technical issues and providing customer support via WHMCS helpdesk system. Translating site menu items, texts, communicating online with English-speaking customers.
10.2015-02.2017
QuickBlox
Project Manager, technical support
SaaS backend for chats, video calls, messaging services for mobile applications (iOS, Android) and WEB
________________________________________________________
Have the experience in technical support for over 7 years. Worked as CRM in hosting companies (dailyrazor, namesAreCheap). Also have the experience in customer support at eCommerce company (BigCommerce) for about 1 year. Familiar with Kayako, Zendesk, WHMCS, Jira, Redmine, etc.Easy to communicate with different customers when resolving their issues. I would like to get this job and to become a part of your team.




Education
Kharkivs National Teachers training university
Foreign languages
Translator of English and Chinese languages
Hobbies
Music, Swimming.


Навыки и умения

Активность

  Последние ставки 1
Необходимо перевести около 70 тыс. знаков на английский язык

Контактная информация

Просмотр контактной информации доступен только зарегистрированным пользователям.

Поделиться ссылкой на профиль