AI Workflow Engineer | AI Automation & Business Intelligence
з 01.2025 по нині(1 рік 7 місяців)
Projects, Дистанційно(IT)
- Design and development of AI-powered business automation solutions. - Building production workflows using n8n, Make.com, REST APIs, Webhooks and AI services. - Development of AI assistants, Retrieval-Augmented Generation (RAG) systems and enterprise knowledge bases using OpenAI and Supabase. - Automation of lead generation, contact enrichment, AI classification and personalized outreach. - Integration of WordPress, CRM systems, Google Workspace, Telegram, Google Sheets and third-party APIs. - Development of marketing dashboards in Looker Studio and Power BI using Google Ads, Facebook Ads, Call Tracking and CRM data. - Data modeling, KPI reporting and interactive business intelligence dashboards. - Automation of document processing, notifications and operational workflows. - Analysis, auditing and optimization of complex automation scenarios. Deployment, migration and maintenance of self-hosted n8n environments. - Applying AI technologies to streamline business processes and support data-driven decision making.
WordPress Technical Support Engineer
з 10.2020 по 12.2024(4 роки 3 місяці)
MotoPress, Дистанційно(IT)
- Provided technical support for premium WordPress themes and plugins. - Assisted customers via ticketing systems, email and live chat. - Investigated, reproduced and diagnosed WordPress issues and plugin/theme conflicts. - Supported WooCommerce, Elementor, ACF, WPML and other popular WordPress products. - Resolved website performance, compatibility and configuration issues. - Created user documentation and troubleshooting guides. - Collaborated with developers by reporting bugs and validating fixes.
WordPress webmaster
з 05.2014 по 07.2020(6 років 3 місяці)
Freelance Web Studio, Дистанційно(IT)
- Designed and launched corporate websites, landing pages and e-commerce stores using WordPress without custom backend development. - Built websites from PSD/Figma designs using premium themes and plugins. - Configured WooCommerce, Elementor, ACF, WPML and other popular WordPress solutions. - Performed SEO optimization including keyword research, meta titles/descriptions and Yoast SEO configuration. Integrated contact forms, CRM systems and third-party services. - HTML/CSS skills with basic knowledge of PHP and Python. - Delivered complete turnkey WordPress projects from installation to production launch.
