Support Engineer (Technical support, customer support)
Objective:
Get the job as technical support specialist with a promising career and a decent salary.
Summary:
Worked with different OS (Windows, Mac, Unix) and different hardware (Servers, laptops). Have a good knowledge and practice of solving customer problems.
Skills:
Customer Support / Data Analysis / System Analysis / Windows (7, 8, 10, Server2003, Server 2008) / Linux (Ubuntu / OpenSUSE) / TCP/IP / TeamViewer / Ammyy Admin / HTML / CSS / Apache HTTP Server / VMware / Sublime / Notepad++ / MS Office / Internet Browsers (IE, Google Chrome, Mozilla Firefox, Safari) / Android / iOS / Google Cloud Platform / Amazon AWS / Corel Draw / Photoshop / Illustrator / Sony Vegas / AfterEffects / Cubase / Nuendo /
Expirience:
- 11/2015 – till today (2 years) <!--[if !vml]-->
- Snack Production - Automated Traffic Control Expert
- сustomer support (over more than 40 offices)
- maintenance of technical documentation
- 04/2013 – 05/2015 (2 years)
- Hooligans Enterteinment - System administrator
- 05/2010 – 04/2013 (3 years) <!--[if !vml]-->
- Dnipropetrovk International Airport - Design engineer
preparation of project documentation
08/2008 – 05/2010 (5 years) <!--[if !vml]--> ALLO - Service Coordinator / Customer Support сustomer support service Coordination
11/2005 – 08/2008 (3 years) <!--[if !vml]--> ALLO - System Administrator / Customer Support customer support technical support testing hardware server administration
Education: National mining university - development of mineral deposits
STEP Computer Academy - System Administrator
Personal qualities : AccurateAstuteAttentiveCheerfulCommunicativeCooperativeWillingness to learnQuick learning skills
