Technical support

Тестирование и QA, Интернет-магазины и электронная коммерция — неверно указаны категории?

Shopping Cart Elite is a full e-commerce solution that offers tools and features to help businesses create and run their online stores.

Now We are looking for TECH SUPPORT DEPARTMENT.

Training during the first two weeks is provided.

Working conditions:

Working in the remote full-time. The company operates in the US market, so its a good opportunity to work and receive a lot of experience with American people.
The growth is possible inside of tech department (manual QA) and outside in another departments as well.

Requirements:

Responsibilities:

Helping clients to figure out their issues if they have any difficulties while using our software (training provided)
Assisting customers with setting up online stores using Shopping Cart Elite platform (training provided)
Making calls to clients in order to clarify or explain the situation
Troubleshooting technical issues (QA duties)
Walking clients through the system on requests
Marketplaces support: eBay, Amazon, Jet, Walmart, Etsy (training provided)

Optional Requirements:

Актуальные фриланс-проекты в категории Тестирование и QA