Marta Bortnyk

Business Analyst with over 9 years of experience in the IT industry, encompassing 4 years of Business Analysis, 3 years in Quality Assurance, and 3 years in Client Support roles. Proven track record in eliciting, collaborating, tracing, maintaining, prioritizing, assessing, and approving requirements using diverse techniques. Experienced in supporting 500+ users and adept at managing multiple stakeholders simultaneously, including international banking clients. Recognized for a collaborative mindset and exceptional communication skills in English and French.

A goal-driven and value-first professional, I thrive on delivering results that align with organizational objectives. My systemic-approach mindset ensures a comprehensive view of projects, while my human-centric approach fosters strong relationships with both clients and colleagues. As a mentor, I guide new team members with mindful proactivity and encourage a culture of teamwork and shared success. I am also responsible for task tracking in the backlog and managing Jira processes, ensuring that project goals are consistently met with precision and attention to detail.