E-commerce for online store Flawlees

Flawlees is an Instagram with own garment factory and individual tailoring. Online shop of basic women's clothing from Ukraine. The idea of the brand is brightness, lightness, fashion and comfort. Main problem is that shop assistants spend a lot of time on direct messaging with clients on Instagram. When claryfying order details clients often spend a lot of time waiting for a response and do not reach the end of the checkout.