E-commerce for online store Flawlees

Flawlees is an Instagram with own garment factory and individual tailoring. Online shop of basic women's clothes from Ukraine. The idea of the brand is brightness, lightness, fashion and comfort. The main problem is that shop assistants spend a lot of time on direct messaging with customers on Instagram. When claryfying order details clients often spend a lot of time waiting for a response and do not reach the end of the checkout.