Aleksandr Kovalsky

In the process of implementation of the project the customer began to change and complicate the approved TZ, but still returned to the original TZ (after the explanations that this is a completely different job and costs more expensive)
Then, when the project was completed quality and timely, the customer began to demand output files for free, without warning about it before the project was completed. Explaining such a policy that the previous freelancers transmitted output files without any problems. What do I have to do with my previous freelancers and contracts? We agreed to create an animated video! Video was made + bonus free 3D model
I don’t want to cooperate.
Or prescribe all, absolutely all conditions to approve the conditions.