Igor Gorbenko

A great customer and a good person, puts a clear task, well and clearly expressed. I will be glad for further cooperation!

Objective review of the customer: (I write as it is)
1 .When I left the 13.07 bet, I knew that I could only work until 02.08, then I would be unable to work for a while.The customer chose me as an executive 15.07 - my rate 8 days to work, but the money was reserved up to 22.07.
To 02.08 there were 11 days left.The work went, I did semantics, I went to the audit 25.07 - at the audit stage I found a mistake that was to be corrected by the programmer (as the site only "from the knife" of the programmer).I called the client and asked to force the work of the programmer by error, as the last time I can deliver the project is 02.07.
What, I heard the screams, the transitions to the personality "I am 45, and how old are you?“He’s going to ‘destroy’ my problems and that he’s going to ‘take a long time’.Even then I had to go to the arbitration and break the cooperation, but instead I increased the burden of working with this project and worked even more hard to succeed.
I conducted an audit (in the audit phase, there were several errors that the programmer should correct well, but I that I will correct them myself).We approved TZ to optimization and I moved to optimization work.In the context of optimization, I submitted a report on TZ.Instead of receiving the report, the customer began to claim me that the work was not performed qualityly (although he himself acknowledged that he did not understand anything in it), and that he would check my work with several other specialists.As a result, I had no other choice than to go to arbitration (my first arbitration in life).But in fact, the customer said that the work was checked and it was ok.After that, however, the project was closed as performed with a positive review "Optimization made in time".In cooperation with the customer:
It was done much more than it had to be done.Two nerves are lost.The money for the project that was initially agreed I also finally received.Collaborate or not with the customer - decide from the correspondence.Customer advice: review your attitude towards the executives.