Hany Arnous

A Business Developer and Regional Manager with over 15 years of experience leading corporate mechanization and digital transformation projects, with a deep specialization in the medical sector. I have a proven track record in operations management, having served as an Operations Manager for an electronics and electrical appliances company and as a Regional Manager in the Egyptian market. I leverage a unique blend of strategic business development vision and comprehensive technical expertise in IT infrastructure, data analysis, and remote team leadership to drive sustainable growth and operational efficiency. Core Competencies & Expertise Business Development, Management & Leadership: Business Development: Identifying growth opportunities, building strategic relationships, and leading market expansion initiatives, particularly for tech solutions in the medical industry. Regional & Operations Management: Leading multi-site teams, optimizing operational workflows, and ensuring the achievement of production and financial targets. Remote Team Management: Leading and guiding teams to achieve objectives using modern collaboration and communication tools (e.g., Asana, Trello, Jira, Slack, Microsoft Teams). Project Management: Planning, executing, and monitoring technical and mechanization projects to ensure timely and high-quality delivery. Technical Expertise: Data Analysis & Decision Support: SQL: Querying databases, manipulating data, and generating accurate reports (SQL Server, MySQL). Power BI: Designing and creating interactive dashboards and visual reports to support strategic decision-making. Excel (Advanced): Performing complex data manipulation, creating Pivot Tables, using lookup functions (VLOOKUP/HLOOKUP), and automating tasks with Macros and VBA. Python: Utilizing Python and its libraries (Pandas, Numpy) for data analysis and task automation. IT Infrastructure & Technical Support: Networking: Designing, installing, and maintaining networks (LAN/WAN, Routers, Switches, Firewalls) from various vendors (Cisco, MikroTik, Ubiquiti). Operating Systems: Administering Windows Server (2012-2022) and supporting Windows 10/11 environments. Surveillance Solutions (CCTV & NVR): Installing, configuring, and maintaining surveillance cameras and network video recorders (Dahua, Hikvision). Backup & Business Continuity: Designing and implementing backup strategies (Veeam, Acronis) and data recovery plans to ensure business continuity. Remote Helpdesk: Providing efficient remote technical support and issue resolution for end-users with tools like TeamViewer, AnyDesk, and RDP. Tools & Technologies: Team & Project Management: Asana, Trello, Jira, Microsoft Project, Monday.com Communication: Slack, Microsoft Teams, Zoom, Google Meet Operating Systems: Windows Server (2012, 2016, 2019, 2022), Windows 10/11 Networking: Cisco, MikroTik, HP, Ubiquiti, TCP/IP, VPNs, VLANs Databases: SQL Server, MySQL, PostgreSQL Data Analysis: Power BI Desktop, SQL Management Studio, Microsoft Excel, Python (Jupyter Notebooks) Backup Solutions: Veeam, Acronis, Windows Server Backup, Azure Backup, AWS Backup Surveillance: Dahua, Hikvision, Axis Remote Support Tools: TeamViewer, AnyDesk, RDP, ConnectWise Control Scripting & Automation: PowerShell, Python, VBA (for Excel)