Irina Stegny

I provide customer support in the online store team. Specialization is goods for home. I respond to users' messages - within 24 hours, to chat messages - within 15 minutes. The working language is English. Working with claims and troubled customers.

The task is to add from 10 to 20 products to Etsy a week. The customer provides photos and technical characteristics of the product in the Russian language. My task is to write a written description of the product in English, select keywords, publish…