Alina O.

Offer Alina work on your next project.

Kamenskoye, Ukraine

3 months 11 days back

available for hire

on the service 1 year

Rating

Successful projects

Average rating

Rating

Social Media Advertising

564 place out of 1661

Bot Development

543 place out of 1880

Language proficiency level

Skills and abilities

Programming

Bot Development
from 45 USD for project

Promotion

Lead Generation & Sales
Marketing Research
Social Media Advertising
from 90 USD for project
Social Media Marketing (SMM)

Translation

Writing

90 USD
Case: Development of chatbots for a graphic design school for children

Bot Development

CLIENT:
School of Graphic Design for Children

TASK:
… 1. Create an automated registration form for trial lessons in a Telegram bot.
2. Create a funnel in Instagram that will redirect clients to Telegram for registration using a code word.

SOLUTION:
• Automation in Instagram that triggers by a code word and automatically redirects people to the Telegram bot for registration.
• Design of the visual part of the Telegram bot: banner, avatar, description.
• Transfer of all necessary questions for registering children for the open lesson.
• Notification about the date of the lesson, according to the child's interests.
• Message for the school owner about a new successful registration for further contact with clients.

RESULT:
1. Automated issuance of the registration form in Instagram by code word, which operates 24/7;
2. Designed visual part of the Telegram bot that emphasizes the school's brand;
3. People have the opportunity to fill out the registration form at any convenient time. The registration form itself is designed step-by-step and conveniently, where most questions can be answered by simply pressing the necessary button, significantly simplifying and speeding up the process;
4. Upon successful registration, clients immediately receive information about the date of the trial lesson, according to their interests.
5. The school owner receives notifications about new registrations and has the opportunity to further communicate with clients;
68 USD
Case: Development of an automated test for a WEB designer

Bot Development

CLIENT:
WEB designer

TASK:
… Create an automated test with results delivered via Instagram Direct — for additional client engagement.

SOLUTION:
• Launch a chatbot triggered by a keyword in Direct.
• Create questions with necessary answer options.
• Automatically calculate scores and provide information based on the results.
• Transition the client to the next stage of communication with a specialist.

RESULT:
1. The chatbot operates 24/7 to help attract new clients.
2. The test is activated by a keyword, both in Direct and in comments to increase interactions and reach with the page.
3. The test guides the client through necessary questions, automatically calculates scores, segments clients, and provides the required result.
4. Automatically provides recommendations for the client based on the received result and transitions to the next stage - personal communication with a specialist.
45 USD
Case: Development of a chat bot for an Instagram shoe store

Bot Development

CLIENT:
Owner of an Instagram store who responds to messages personally.
Has additional work, which limits time for communication.
During power outages or shelling, unable to respond quickly to inquiries.
…
PROBLEMS:
Loss of warm customers due to delayed responses.
Large number of identical questions (size selection, delivery, exchange, returns) that take up time.

IMPLEMENTED:
• "Frequently Asked Questions" block
Automated response funnel for common customer questions (size selection, delivery, exchange, returns) for first-time store interactors.
• "Direct Menu" block
Interactive menu in Direct that allows customers to easily select the needed section and get the required information without waiting for a response from the client.
• "Catalog" block styled according to the brand.
Available 24/7 for information review and includes automated shoe size selection: Successful selection → call to purchase. If help is needed → automatic notification to the client.
• Additional notifications for clients: in a special app, Telegram, and email. Notifications about potential buyers and inquiries requiring consultation.
This reduces the risk of missing an important request and losing a customer.

RESULT:
• First-time clients automatically enter a funnel with important information. This helps to immediately answer their questions and interest them in a purchase.
• Customer messages no longer get lost in "Requests" folders. Thanks to automation, they are automatically redirected to "Main," significantly increasing request visibility.
• Reduced workload for the client. All repetitive questions are now handled automatically, allowing the client to focus on more important tasks.
• Increased sales conversion. Buyers receive instant responses, facilitating quick purchase decisions.
• Minimized loss of potential clients. Thanks to notifications, the client is always aware of who needs consultation and can quickly intervene if necessary.

Activity

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