Mykhailo Z.
Private message
Offer work
Krakow,
Poland
available for hire
Rating
Language proficiency level
Українська: fluent
Русский: fluent
English: advanced
Polski: pre-intermediate
CV
Business Automation Specialist focused on building efficient, scalable, and reliable systems with n8n and API integrations.
With over 12 years of experience in business analysis, product management, and marketing, I bring a structured and data-driven approach to automation, ensuring that every workflow supports real business goals, not just technical execution.
My work focuses on eliminating manual tasks, enhancing data consistency, and establishing transparent cross-system processes that enable companies to operate more efficiently and effectively.
Combining analytical thinking with practical automation expertise, I design workflows that are stable, maintainable, and easy to extend as the business grows.
CORE EXPERTISE
I specialize in designing and implementing end-to-end business automations using n8n, APIs, and AI integrations. Each solution is built around the company’s structure, data flow, and operational needs.
Focus Areas:
🔹 Business process automation – from lead management and onboarding to payment flows and reporting.
🔹 API integrations – stable connections between CRMs, payment gateways, AI tools, and internal systems.
🔹 Data pipelines – data collection, validation, transformation, and preparation for analytics.
🔹 AI integration – content automation, request handling, and analytical flows using OpenAI, Gemini, ElevenLabs, and other AI services according to the business needs.
WORK APPROACH
🔹 Business-focused discovery
I start by understanding what actually drives value - to defining what’s worth automating and what’s not
🔹 Transparent architecture
Every workflow is documented, logically structured, and designed for long-term stability and maintenance
🔹 Quality and reliability
I apply validation, error handling, and monitoring to ensure continuous and predictable performance
TOOLS & TECHNIQUES
🔹 Automation Platform: n8n, Zapier
🔹 Databases & CRMs: Airtable, NocoDB, Supabase, HubSpot, Pipedrive, ActiveCampaign
🔹 Integrations & APIs: HTTP, Webhooks, Stripe, WayForPay, Google APIs, Slack, Telegram, Discord
🔹 AI Tools: OpenAI, Gemini, Vapi, ElevenLabs
🔹 Data & Analytics: Power BI, Data Studio, Google Looker - preparing and automating data flows for analytical systems
🔹 Languages: JavaScript, Python
🔹 BPMN, UML diagrams modeling
TYPICAL PROJECTS
🔹 CRM automation: contact management, deal synchronization, notifications, and reporting
🔹 Payment & subscription workflows: automated payment validation, reminders, and subscription management
🔹 Internal data pipelines: automated data updates and delivery for dashboards or analytics
🔹 AI-driven processes: text and data processing, intelligent routing, and workflow augmentation
🔹 Chat automation: Telegram or Slack bots for communication, reminders, and internal data handling
WHO I WORK WITH
🔹 SaaS and Fintech companies - needing secure and scalable automation for payments, users, and internal systems
🔹 Agencies and product teams - looking to reduce manual tasks and increase operational transparency
🔹 Internal IT departments - building structured data flows and integrations between multiple systems
🔹 Growing businesses - that want efficiency and control without expanding operational overhead
WHAT YOU CAN EXPECT
🔹 A structured automation architecture tailored to your goals
🔹 Reliable workflows that minimize manual effort and human error
🔹 Full documentation and logical transparency for easy maintenance
🔹 Clear communication - precise, solution-oriented, and outcome-driven
NEXT STEP
If you want to improve efficiency, reduce manual work, or connect your systems into one cohesive ecosystem — let’s build a solution that works reliably and scales with your business.
📩 Send me a short message about your current process — and I’ll outline a clear automation plan tailored to your needs.
Skills and abilities
Programming
Promotion
Outsourcing & consulting
Portfolio
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AI Sales Assistant Chatbot with Live Handoff — Flowise & n8n
AI & Machine Learning
A software consultancy was losing potential leads due to a simple gap — website visitors had questions about services, rates, and past work, but had no immediate way to get answers outside business hours. Sales managers were spending time on repetitive qualification conversations instead of closing deals.
The business needed something that could represent the company intelligently, stay strictly within approved messaging, and know when to hand the conversation to a human.
I acted as both Automation Engineer — defining the guardrails, knowledge structure, and routing logic before writing a single line of automation.
… The solution is a RAG-powered AI assistant built on Flowise, giving the client full ownership over document vectorization and knowledge base management. The bot answers questions about case studies, engagement models, hourly rates, tech stack, and company credentials — without improvising or making commitments it shouldn't. When a visitor is ready to book a meeting, the bot detects their region and routes them to the correct regional calendar in HubSpot. When a human is explicitly requested — or the conversation exceeds the bot's scope — the system automatically assigns a manager and sends a notification via Chatwoot. The full orchestration and handoff logic runs through n8n.
The result is an always-on sales assistant that qualifies leads, books meetings, and escalates intelligently — freeing the sales team to focus on conversations that actually need them.
#N8N #ChatBots #Workflow #automation-procces #AI #API-интеграции #hubspot #BusinessAnalyst
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A growing tech company had a recurring staffing problem — not from a lack of talent, but from a lack of visibility into it. Skills existed across the team, but no one could reliably answer:
* Is this person actually using that skill today?
* Are they still motivated by it?
* Has anyone credible confirmed their level?
…
HR and project leads were making allocation decisions based on outdated profiles and informal 1:1s. The result was avoidable mismatches, missed internal mobility opportunities, and hiring pressure that could have been avoided.
The core issue wasn't missing data — it was missing structure and trust in the data that already existed. I designed a scoring model that captures both proficiency and motivation in a single normalized value (1–9), built on a 3×3 matrix. This gave the company a shared language for skill levels that held consistent meaning across roles and disciplines.
From there, I built SkillPulse — a #Slack -native automation system powered by #N8N, #Supabase, and Google Gemini. Employee context is pulled from PeopleForce — role, position, and existing profile data — so the system starts with a meaningful baseline rather than a blank slate. From there, employees receive lightweight prompts in Slack to rate their skills, one at a time. An AI agent suggests relevant skills based on role context and live data. When someone claims an expert-level rating, a peer validation workflow activates automatically — routing the request only to colleagues already confirmed at that level.
The company now has a live, validated skill map that updates continuously, without adding new platforms or processes. HR and managers can filter by skill, proficiency level, and interest signal — enabling faster staffing decisions and more meaningful growth conversations.
SkillPulse turned scattered self-assessments into a structured, trustworthy talent intelligence layer — built entirely inside the tools the team already used every day.
#Slack #AI #BusinessAnalyst #HR #Slack #ChatBots
Activity
| Latest proposals 2 | Budget | Added | Deadlines | Proposal | |
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Construction of the Intelligent Document Analysis platform (Next.js + RAG)
151 USD
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I am looking for a developer to create an internal AI tool for calculating prices in logistics.
815 USD
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