A versatile IT professional with extensive experience in development, QA, and technical support.
Development: Proficient in PL/SQL, with experience in developing and optimizing stored procedures and functions. Skilled in Python for automation scripting and familiar with the Java Spring framework.
Quality Assurance (QA): Expert in creating and executing test cases, and ensuring product quality and reliability. Hands-on experience with tools like Jira, TestRail, Postman, and Charles.
Technical Support: Highly effective in troubleshooting and resolving issues, with a strong focus on clear communication with end-users and development teams.
