Budget: 24000 UAH Deadline: 5 days
The initial audit and setup of such a server I would estimate at 24,000 UAH for 5 working days. The amount includes RDP diagnostics, Windows logs, session policies, basic security hardening, Firewall, user rights, a backup scheme for 1C, and recovery verification.
The RDP software for 1C has nuances specifically in micro-disconnections - it’s not enough to just change the port and set up a backup. It’s necessary to check logs, resources, RDS licensing, disk subsystem, network, antivirus, session policies, and disaster recovery scenarios. Otherwise, you can configure it beautifully, but the accounting department will still suffer - a classic case =/
After gaining access, I would proceed as follows:
> audit of the current Windows Server, RDS, Event Viewer, users, and rights
> eliminate the causes of unstable connections
> server hardening - ports, Firewall, protection against brute-force, minimizing rights
> setup of 1C backups and the system with transfer to independent storage
> a brief support regulation - what we monitor, how often, what to do in case of an incident
From your side, administrator access to the server is needed, information about the cloud provider, the number of RDP users, the size of 1C databases, the current backup scheme, and a description of symptoms - when exactly sessions are dropping, for everyone or selectively.
I would like to clarify 2 things:
> is the server currently in the cloud or on physical hardware in the office
> is a file database or SQL Server used for 1C
We have experience with corporate systems where rights, stability, accounting, and operational support are important:
> https://business.ingello.com/iks - a corporate system with roles, processes, and controlled user operations
> https://business.ingello.com/platforma - an example of a systematic approach to a business platform, where architecture and further support are important
> https://business.ingello.com/forma-bpm - similar in logic to regulations, processes, and operational reliability
The main page of Ingello for Freelancehunt - https://systems-fl.ingello.com/ua
After the initial stage, we can simplify and move to monthly support - monitoring, backup control, updates, incidents, access, and prevention. I will provide the exact cost of support after the audit, as without logs and the state of the server, it will be a bit like fortune-telling on coffee grounds.