Creating a Chatbot on the Salebot.pro Platform for a Transfer Service

1. General Information

• Goal: Develop a chatbot for a London transfer service on the Salebot.pro platform.
• Languages: English, Ukrainian, Russian.
• Functionality:
  • Provide information about the offered services:
    • Airport transfer
    • Long-distance trips
    • Transfer from ports and cruise terminals
    • Transportation of pets accompanied by their owners
  • FAQ (Frequently Asked Questions) by category:
    • Main services
    • Additional services
    • Choosing a car
    • Booking a trip
    • Waypoint
    • Flight number
    • Waiting time
    • Payment
  • Trip calculator using Google Maps API:
    • Trip distance
    • Trip cost (depending on the service, car, distance, tolls)
  • Integration with Trello API for project management
  • Integration with Google Calendar API:
    • Booking trip time for the passenger (with trip information)
    • Booking trip time for the driver
  • Integration with Google Sheets API for collecting statistical data
  • Referral link system (Salebot.pro):
    • Awarding points for referrals
    • Discounts on trips for points
  • Send emails with trip confirmation and evaluation
  • Ability to connect to messengers

2. Detailed Requirements

2.1. Chatbot Interface

• Welcome message in three languages (English, Ukrainian, Russian).
• Menu with main functions (services, FAQ, calculator, booking).
• Clear and intuitive interface for each section.
• Support for user language switching.

2.2. Services

• Description of each offered service (name, short description, price).
• Possibility for the user to choose a service.
• Go to the trip calculator for the selected service.

2.3. FAQ

• Clear categorization of questions (Main services, Additional services, etc.).
• Search by keywords for quick answers.
• Links to additional information resources (if available).

2.4. Trip Calculator

• Request the departure and destination address from the user.
• Automatic display of the route on the map (Google Maps).
• Calculation of the trip cost taking into account the selected service, car, distance, tolls.
• Display of the total cost before booking.

2.5. Booking

• Form for entering passenger information (name, phone number, email).
• Choosing the date and time of the trip (integration with Google Calendar).
• Booking confirmation and sending information to the passenger (email, SMS).
• Notification of the driver about the booking (integration with Google Calendar).

2.6. Points System

• User registration in the Salebot.pro system.
• Generation of referral links for each user.
• Awarding points for attracted users (according to the scheme determined by the customer).
• Displaying information about points and discounts in the user's personal account.
• Automatic application of the discount when booking a trip using points.

2.7. Sending Emails with Trip Confirmation and Evaluation

• To the passenger:
  • Booking confirmation
  • Trip reminder
  • Link to rate the trip after completion
• To the driver:
  • Trip assignment
  • Passenger information
  • Link to rate the trip after completion

2.8. Integrations

• Google Maps API: route display and distance calculation.
• Trello API: project and task management.
• Google Calendar API: booking trip time.

3. Additional Requirements

• High performance and reliability of the chatbot.
• Convenient administration interface for managing content and settings.
• Detailed analytics of chatbot usage.
• Compliance with all GDPR requirements.