Multi-ticket Telegram bot
In the pdf file, there is a technical specification.
One bot in Telegram, through which: Those who submit applications (initiators) - create applications, see their active and closed ones, receive notifications about any changes to the application, and can write comments. Those who execute (executors) - see the applications assigned to them, take them into work, mark completion, and write comments. Those who verify the result (validators) - see the applications for verification, confirm completion, and close the application. Supervisors - monitor all applications in a separate panel, and if necessary, can reassign the application or return it for revision. Applications will be closed by validators, not supervisors. Everything is conducted in one application from creation to closure: description, comments, who did what, who transferred to whom - everything is stored and visible to those involved in the application.
Applications 1
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14 days564 USD
1315 7 0 14 days564 USD
Good day.
I am ready to take your project into work.
I will be able to develop such a bot for you using no-code/low-code tools.
Write to me privately, we will discuss all the details and choose the most suitable solution for you.
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21 days1501 USD
868 14 0 21 days1501 USD
Hello. I read the technical specification. This is a serious system. Essentially, it is a full-fledged Service Desk / Jira within Telegram.
A simple constructor will not be enough here because of the complex logic of statuses ("the ball" moves from the executor to the validator, and the supervisor has God Mode). Custom code needs to be written (Python + Database).
I propose the following implementation:
🛂 1. Role-Based Access (Roles) - the bot automatically determines who is writing (Initiator or Validator) and changes the buttons. The executor will not see the "close ticket" button, only the validator. Protection against foolishness.
🔄 2. Transparent Log - the main feature is history. Under each request, there will be a thread showing who took it when, who wrote what, and who returned it for revision. No one will be able to say "I didn't see."
…
🔔 3. Smart Pings - we will add reminders. If a ticket is "under review" for more than 24 hours, the bot will ping the validator. To ensure work does not stand still.
💰 Budget: €1300–1700 (depends on the admin panel: whether we make it a web interface or keep everything in Telegram). ⏳ Timing: 3-4 weeks.
We will start with me drawing a diagram of status transitions (to fully understand the logic), and then we will code. What do you think of the plan?
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10 days90 USD
3619 65 0 10 days90 USD
Good day! 👋
I have familiarized myself with the project description and the logic of the bot — the task is clear.
I am ready to take on the implementation of a Telegram bot with roles (initiator / executor / validator / supervisor) and a full cycle of managing applications from creation to closure in one thread with a history of actions and comments.
I am ready to review the PDF with the technical specifications and discuss everything in detail in private messages 🙂
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7 days338 USD
93800 1267 1 10 7 days338 USD
Hello. I have extensive experience in developing Telegram bots. I am ready to collaborate.
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1 day90 USD
172 1 1 1 day90 USD
Good day! I am ready to complete this project. Extensive experience in developing various applications.
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10 days90 USD
658 3 0 10 days90 USD
Good day, I have reviewed the technical specifications. I am very interested in the project. I have the necessary experience in development. I will be happy to help you)
I am gathering reviews here), so I do everything qualitatively and quickly, always in touch.
Write to me, we will work together)
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2 days45 USD
4558 50 1 2 days45 USD
Good day, I am a Python developer. I have experience in developing Telegram bots of various complexity. I can complete your order quickly and efficiently. Write to me - we will discuss the details.
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7 days32 USD
277 1 1 7 days32 USD
Hello! I can complete this task quickly and efficiently, as I have experience!
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1 day45 USD
10123 117 0 1 day45 USD
Hello!
I develop bots for Telegram using NodeJS. I am ready to take on the project. Write to me, we will discuss.
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7 days113 USD
2109 13 0 7 days113 USD
There is experience in creating such a bot with Executors and Customers, ready for cooperation, write.
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