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You need to make the program as simple as possible, but with a pleasant design.The first screen of the product:
You choose whether you are a volunteer or you are a person who needs help or register an account.Each user has his own profile, where you can store personal data, skills, interests, needs or other relevant information and edit it.Main screen: reference attached*
Consumers simply throw the request into the system, the requests must be filtered by different categories, by product type, clothes and priority.Volunteers select the application, call and clarify the information, if all the good that the application is confirmed, in the request the volunteer changes the status of the request: in processing, sending, ready + additional comes the notification of the status and its details.The request must contain information: who performs, date and time, data of receiver, status and #, and all information about the request.You can search through the search button.Each request must have its own code.There should also be a database and the history of closed requests and a system to create the most simple statistics.You need all the kinds of diagrams: diagrams of precedents, classes, activities and so on.