Rescue + backup for Hetzner dedicated server
We have a dedicated server on Hetzner with a website on Docker (+ Laravel framework)
Contact with the developers has been lost
Need to:
- restore and change server access (probably SSH)
- recommend a storage location and set up a full server backup with easy recovery, probably not on Hetzner for security
- fix the logo that is not displaying for some reason (it's unclear why the file has become inaccessible)
Important - there is no website backup, and there is no room for error. We will only consider experienced specialists.
доступ є у hetzner robot
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4 days490 USD
4 days490 USD
We can take it as a rescue stage without abrupt movements in production. The estimate for the first stage is 22,000 UAH and up to 4 days, if there is access to the Hetzner account or root/rescue access to the server.
Look, there’s a nuance here - when there is no backup, we should not fix the logo first, but make a controlled snapshot of the current state, check the disks, Docker, Laravel configs, domains, SSL, database, and only after that change the access. One wrong step here can cost more than the work itself =/
> What we will do
>> restore or replace SSH access and close old keys
>> prepare a complete backup scenario outside of Hetzner - files, database, configs, docker compose, env, nginx/apache, SSL
>> set up simple recovery and test it in a separate environment, as much as possible without risk to the live site
>> check why the logo is not displaying - permissions, path, storage link, nginx, docker volume, or Laravel public storage
…
Clarifications
> Is there access to the Hetzner panel of the server owner?
> The site is currently running stably, except for the logo; are there any other errors in the admin panel or orders?
Relevant examples from Ingello
> https://business.ingello.com/platforma - similar logic of the responsible system, where stability and architecture are important
> https://business.ingello.com/forma-bpm - example of a business system, where processes, roles, control, and reliability are important
> https://systems-fl.ingello.com/ua - briefly about us and the format of work on the exchange
I would recommend starting with a technical audit and a safe backup. First the parachute, then the jump - a folk wisdom that servers somehow respect more than I do on a Monday morning.
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7 days45 USD
7 days45 USD
Hello, I worked on the server migration for a medical platform — we transferred 47GB of data from scratch, set up backups, and restored access without data loss.
Could you let me know if you currently have any access to the server — for example, through the Hetzner Robot panel or KVM console? This will determine from which step to start the recovery.
I suggest we get in touch; I will provide you with free technical consultation and we can create a development plan + I will tell you about my team!
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20 days198 USD
1036 23 1 1 20 days198 USD
Good day, Iryna!
I have experience in administering Linux servers, Docker projects, including restoring access to servers and setting up backups.
In your situation, I consider the primary task to be creating a complete backup of the current state of the server to eliminate the risk of data loss. After that, access can be safely restored, server keys can be changed, automatic backups can be set up to a separate storage, and the issue with the logo display can be resolved.
I have worked with Hetzner, Docker, and have experience with servers that do not have existing backups.
The estimated cost of the work is indicated in the bid; I can confirm the final estimate after checking the current state of the server.
…
I am ready to discuss technical details and start working.
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2 days178 USD
3933 33 0 2 days178 USD
Hello, I will help you understand the situation, I have worked with Hetzner. I will do everything quality.
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2 days67 USD
386 2 days67 USD
Hello,
I have experience working with Hetzner, I can help restore access to the server and choose a location for the backup.
I have reviews on Google Maps, I will share the link privately.
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30 days156 USD
687 8 0 30 days156 USD
I can set up the server and make a backup.
I haven't studied Laravel, but it should work.
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1 day67 USD
12912 67 0 1 day67 USD
Hello! I will complete your task quickly and efficiently. First, I will create a full copy, and then I will set everything up and make changes.
My latest works
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https://mono-bank.pp.ua - everything about Monobank
https://mamamia.pp.ua - online store
https://programist.pp.ua/ua/portfolio/ - portfolio of works
https://monitortest.pp.ua - monitor testing
https://keytest.pp.ua - keyboard testing
… https://pctest.pp.ua - computer testing
https://vseetut.matviy.pp.ua - layout
My portfolio: https://freelancehunt.com/ua/freelancer/romas6ka.html#portfolio
Message me, I will start working today. I will be glad to cooperate with you!
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Вітаю, сайт деплоїли мануально без ci/cd?
Kyiv