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Script for redirection
It is necessary to create a script that will link the master with the client through IP telephony when the status changes in the CRM.
Example
The master calls from his mobile phone to the IP telephony number,
when the status is "A" in the CRM - the master is redirected to the office
when the status is "B" in the CRM - the master is redirected to the client's number
CRM - Altegio
IP telephony - Odorik.cz
Praha