Automation of communications in the real estate sector
A workflow has been created that transforms real estate client video calls into actionable messages. The system processes Zoom recordings, transcribes them using Whisper AI, extracts key moments through ChatGPT, and generates responses. Implemented on Make.com with Airtable integration and an agent approval system via Slack/email. Agents can review, edit with artificial intelligence, and approve responses before sending. Results: 70% less administrative work, response time under 3 hours, and the ability to search client interaction archives to improve future communication.