Bitrix AI Chatbot

An intelligent bot has been developed for the Bitrix24 platform, which uses advanced RAG (Retrieval-Augmented Generation) technology and is capable of responding to users not only with text but also with relevant images.
Key features:
RAG System: The bot does not just generate responses but first searches for the most relevant information in the internal knowledge base (documents, articles, instructions, descriptions of products/services stored in Bitrix24). Then it uses the found data to create an accurate and contextually justified response.
Responses with Images: A unique advantage of the bot is its ability to supplement text responses with visual content. If the knowledge base contains images (diagrams, product photos, instruction screenshots) related to the user's query, the bot can automatically find and display them in the chat.

This bot is a powerful tool for automating support, training employees, and providing quick access to visually supported information directly within Bitrix24.