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Task and objectives for the implementation of Bitrix24:
• Safe storage of the entire customer base in one system.• Connect communication with customers into one system.• Analysis of sales.• Interaction history between employees and customers.• Conversion analysis by managers.• Improving interaction within the company
Process of implementation, characteristics of the project:
First, the problem of the sales department was resolved.The Director of the Company took the course Effective Manager.The achieved results:
All communication with customers is carried out in Bitrix24:
- connected to the IP telephone Stream Telecom and all calls are made from the client card, fixed in the client card and available for hearing,
- the mail is connected, all the correspondence with the client is displayed in Bitrix24,
- open lines are connected and all the correspondence comes from Viber to Bitrix24
Contracts are formed in the company card they can be immediately sent to the customer or printed.Accounts are exhibited with Bitrix24 with a print and signature, forming such an account takes a minimum of time.The sales process is divided into consecutive stages, the manager clearly sees in what stage the deal is now.The Sonant company is quite working Practice Consulting and CRM Bitrix24.“It’s very easy to see and plan income for future periods, CRM marketing has made it easy to set up advertising for existing customers and make re-sales.”
Work details
Added 3 September 2021
192 views
Freelancer
Nikolay Z.
Ukraine Chernigov
No reviews

Available for hire Available for hire
On the service 8 years