Case: Nail & Brow Bar MONLIS
How we increased the number of calls and attracted more clients.
How digital solutions helped MONLIS increase the number of calls and attract more clients. MONLIS is not just a network of three manicure and beauty service studios in Munich; it is our long-time partner and friend. Since 2022, we have been working together on digital solutions, supporting omnichannel processes and attracting clients from all possible platforms.
Implementation of IP telephony through Ringostat.
We preserved the old numbers that clients were used to and set up call forwarding to new IP numbers, ensuring stable communication without the need to change familiar contacts.
We configured SIP telephony, which improved call quality and allowed for effective distribution of calls among administrators.
Creating an omnichannel customer experience:
Call tracking: Thanks to this tool, we knew exactly which advertisement or channel led to the call, allowing us to optimize advertising expenses.
Callback widget on the website: Now clients can leave their number, and the administrator will call them back as soon as possible.
Optimization of advertising campaigns on key platforms:
Google Ads: We optimized campaigns for call conversions, using data from actual calls to improve targeting.
Facebook Ads: We set up campaigns for call conversions, using custom conversions that consider calls as the primary goal.
Bing and TikTok Ads: We launched campaigns on new platforms to reach additional audiences and test their effectiveness in attracting calls.
How digital solutions helped MONLIS increase the number of calls and attract more clients. MONLIS is not just a network of three manicure and beauty service studios in Munich; it is our long-time partner and friend. Since 2022, we have been working together on digital solutions, supporting omnichannel processes and attracting clients from all possible platforms.
Implementation of IP telephony through Ringostat.
We preserved the old numbers that clients were used to and set up call forwarding to new IP numbers, ensuring stable communication without the need to change familiar contacts.
We configured SIP telephony, which improved call quality and allowed for effective distribution of calls among administrators.
Creating an omnichannel customer experience:
Call tracking: Thanks to this tool, we knew exactly which advertisement or channel led to the call, allowing us to optimize advertising expenses.
Callback widget on the website: Now clients can leave their number, and the administrator will call them back as soon as possible.
Optimization of advertising campaigns on key platforms:
Google Ads: We optimized campaigns for call conversions, using data from actual calls to improve targeting.
Facebook Ads: We set up campaigns for call conversions, using custom conversions that consider calls as the primary goal.
Bing and TikTok Ads: We launched campaigns on new platforms to reach additional audiences and test their effectiveness in attracting calls.
Praha 
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